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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 101 of 666

Well, not a happy camper here. I've been with United Healthcare since 2014 and have used Silver Sneakers several times a week. When I signed up again in December, I was assured by the representative that I would retain it. Needless to say, I walked into my LA Fitness today and they told me my membership was canceled. I have a supplement plan F, so it is not one of the cheaper plans. I will definitely look next year to another plan that has it, I feel that we've been snookered and I will also not renew my AARP membership after it expires. Now they even back door you when you try to remain healthy. Certainly not a fan anymore. This is a total failure to your loyal members.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 102 of 666

If you have a Supplement Plan, and you live in a state where some of the other supplement plans offer silver sneakers you can change now. I switched to Humana supplement F plan (in Arizona). It is $20 cheaper a month and it includes silver sneakers. It is the exact same F Supplement coverage Plus silver sneakers.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 103 of 666

I did not receive ANY communication from AARP that it was dropping Silver Sneakers. I only started looking into this because this week (Feb. 6, 2019) I received a letter from my local YMCA informing me that my SS membership was being cancelled! The excuse they gave was gibberish, implying that SS had changed reimbursement. There was no mention of AARP or United Healthcare.

 

I did receive a letter two days earlier from AARP carrying on about its "HealthYourWay.com" website, but never said anything about SS so I didn't bother with it.  It claims 50% off "participating" YMCAs and fitness centers. But the website does not show a list of them! Looks spotty and very vague.

 

The rates on my AARP medigap plan have gone up 41% since 2014. So now I have more 2019 ToDo's: A new health plan, new health club and not renewing AARP membership.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 104 of 666

If it truly is a Medicare Supplement plan that you have, you can change it any time during the year, there is no open enrolment period for Supplements.


Medicare Advantage has a once-per-year Annual Election Period, but now there is another Open Enrollment period through March where you can change plans. Happy to help if you reach out.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 105 of 666

This is the second year that I have been rolled in united healthcare AARP insurance.   I was very happy that they insurance included silver sneakers which I made you serve weekly at my local YMCA. When it came time to re-enroll in insurance for this next year I made sure to find out if Silver Sneakers would be included. The answer we received was that there would be a program similar to Silver Sneakers but called something different. In December after the enrollment. Had ended we received a letter informing us that silver sneakers would not be included. Additionally the new plan would require us to pay for half a membership fee. It was now too late for me to change my insurance. Since Silver Sneakers is important to me I would have changed my insurance so that I continued to receive Silver Sneakers.  Providing his information after the enrollment deadline is dishonest at best and has seriously impacted The positive feelings that I had about my United Healthcare/AARP Supplement Insurance. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 106 of 666

No more Silver Sneakers.

 

This is a joke. I used four different fitness cemters depending upon work, home, etc. One of the main reasons I chose UNITED HEATH CARE was for the Silver Sneakers program. If I had to belong to four gyms, even at half price, it would be cost prohibitive for me.

 

Unbelievable. I guess that is what our world has evolved to.........all about maximizing the wealth of the shareholders.

 

Really ugly AARP. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 107 of 666

You have made a serious and probably financially disastrous mistake and I shall surely change my AARP United Health Care Medicare Complete Health Insurance Plan as soon as I am legally able to do so.  You say that WELLNESS is your goal yet do not provide this absolutely wonderful way for us to stay fit.  Lots of other insurances do and believe me, thousands of your subscribers will switch because of this stupid decision.  I am appalled and tremendously disappointed.  Dr. Rosalie G. Riegle

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 108 of 666

You know AARP I'm really disgusted and angered how dare you take away the silver sneakers benefit. often I look at our government especially the White House and I just see how what a joke we have become and how disgusted I am and how things have turned out and now I'm having the same thoughts about AARP. What say you!!!!

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 109 of 666

Discontinuing the Silver Sneakers benefit without prior timely notification may not be illegal but it is certainly unethical. I am surprised that AARP would allow themselves to be a party to this type of crass business practice. I expect the blow back will overwhelm any temporary monetary benefit to United and AARP. It certainly removed any misconception I had that AARP was some kind of altruistic organization that was primarily interested in the well-being of seniors rather than making a buck. I am left wondering when I will ever outgrow my naiviety in believing that such an organization actual exists.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 110 of 666

I have the Medicare Advantage plan through United/AARP.  While Silver Sneakers is no longer offered as a benefit in 2019, an alternative is: "Renew Active."  It probably saves United Healthcare money, because they appear to own Renew Active; however, my current gym preferences are on the list, so it's not a problem on my particular plan.  

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