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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 91 of 651

No more Silver Sneakers.

 

This is a joke. I used four different fitness cemters depending upon work, home, etc. One of the main reasons I chose UNITED HEATH CARE was for the Silver Sneakers program. If I had to belong to four gyms, even at half price, it would be cost prohibitive for me.

 

Unbelievable. I guess that is what our world has evolved to.........all about maximizing the wealth of the shareholders.

 

Really ugly AARP. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 92 of 651

You have made a serious and probably financially disastrous mistake and I shall surely change my AARP United Health Care Medicare Complete Health Insurance Plan as soon as I am legally able to do so.  You say that WELLNESS is your goal yet do not provide this absolutely wonderful way for us to stay fit.  Lots of other insurances do and believe me, thousands of your subscribers will switch because of this stupid decision.  I am appalled and tremendously disappointed.  Dr. Rosalie G. Riegle

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 93 of 651

You know AARP I'm really disgusted and angered how dare you take away the silver sneakers benefit. often I look at our government especially the White House and I just see how what a joke we have become and how disgusted I am and how things have turned out and now I'm having the same thoughts about AARP. What say you!!!!

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 94 of 651

Discontinuing the Silver Sneakers benefit without prior timely notification may not be illegal but it is certainly unethical. I am surprised that AARP would allow themselves to be a party to this type of crass business practice. I expect the blow back will overwhelm any temporary monetary benefit to United and AARP. It certainly removed any misconception I had that AARP was some kind of altruistic organization that was primarily interested in the well-being of seniors rather than making a buck. I am left wondering when I will ever outgrow my naiviety in believing that such an organization actual exists.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 95 of 651

I have the Medicare Advantage plan through United/AARP.  While Silver Sneakers is no longer offered as a benefit in 2019, an alternative is: "Renew Active."  It probably saves United Healthcare money, because they appear to own Renew Active; however, my current gym preferences are on the list, so it's not a problem on my particular plan.  

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 96 of 651

So I joined AARP because the UHC plan was cheaper for AARP members.   Looks to me like UHC pushed back about the lower rates and between the 2 of them they concocted this deal.  UHC lowers the deal total cost and AARP can still claim they are providing a "deal" to their members, albeit only for Advntage plans.  The cost of the gap policy now includes the health club dues we have to pay.  I would have considered other plans not tethered to AARP but included SS.   The fact that this happened without any warning and after we made our plan selection surely makes this whole thing more fishy.  BIG disappointment.  This is what happens when the financial types control the wheels of power.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 97 of 651

I wholeheartedly support what this review reflects.

Dropping the Silver Sneakers(NOT informed until after open enrollment closed) is a major blunder.

I guess the CEO of UNITED HEALTH CARE needed a pay raise!!!!!!!!!!!!!

AARP I almost took the Dental plan but then saw how many NEGATIVE comments you had for that plan.

 

Similar comments now on the United/Silver Sneakers plan. AARP what ARE you doing for the retired? NOT MUCH so far as I can tell. I will not be renewing my AARP, it just isnt worth it.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 98 of 651

@CarolB353362 wrote:

After much confusion, I discovered that certain states, including some PA plans are still carrying Silver Sneakers.  The real frustration was when I called AARP (# on the back of my card), I was told Silver Sneakers was being dropped.  My rep however told me we still had Silver Sneakers and didn't understand AARP telling me a different story. Everyone was very confused. Turns out I still do have Silver Sneakers.  AARP, please get your act together! Wondering what will happen in 2020. Carol


Actually, Carol, this move by United Healthcare (AARP branded Medicare plans) has been going on for a couple of years.  They are doing it state by state as they set up their new ReNew Active (formerly Optum Fitness Advantage) for their Medicare Advantage customers in those states and their Health Your Way plans for their Medicare Supplemental plans.

This is from 2017 -

November 06, 2017 - Star Tribune Business Report - UnitedHealth Group enters senior fitness market r...

 

Then in the fall of 2018, more states were added:

December 04, 2018 - NPR - UnitedHealthcare Customers Are Unhappy About Cuts To SilverSneakers Fitnes...

per this link ~

A controversial business decision by UnitedHealthcare, the nation's largest health insurance carrier, is causing the disruption. As of Jan. 1, (2019) the company is dropping SilverSneakers — an optional benefit — for 1.2 million customers with Medicare Advantage plans in 11 states (California, Connecticut, Illinois, Indiana, Iowa, Kansas, Missouri, Nebraska, Nevada, North Carolina and Utah) as well as 1.3 million customers with Medicare supplemental (Medigap) insurance in nine states (Arizona, California, Connecticut, Illinois, Indiana, North Carolina, Ohio, Utah and Wisconsin).

 

Unless UHC changes their mind - I wouldn't get too comfortable with that PA. AARP/UHC plan with SilverSneakers - especially if it is a Supplemental (Medigap) plan because there should be a disclosure in your policy stating that any "extra" benefits can be changed or dropped at anytime by the insurer. 

 

For a Medicare Advantage plan, it has to be reupped each year so plans can change from year to year.

 

 

* * * * It's Always Something . . . Roseanne Roseannadanna
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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 99 of 651

After much confusion, I discovered that certain states, including some PA plans are still carrying Silver Sneakers.  The real frustration was when I called AARP (# on the back of my card), I was told Silver Sneakers was being dropped.  My rep however told me we still had Silver Sneakers and didn't understand AARP telling me a different story. Everyone was very confused. Turns out I still do have Silver Sneakers.  AARP, please get your act together! Wondering what will happen in 2020. Carol

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 100 of 651

  I just received a response from AARP. 3 weeks ago, I wrote this to AARP in a Facebook message(among other places):   "Your Continued association with United Health Care as they discontinue their involvement with the Silver Sneakers program goes against everything you stand for. You're supposed to stand up for us, not stand idly by while we lose benefits. Your formerly good name is inextricably connected to United Health Care while they act in their own interest instead of ours. Why did you allow this to happen? You had the power to say "NO!", but you remained silent. You could have reminded United Health Care that you can lend your name to whichever company you choose. But you remained silent. You and/or UHC thought you could placate those of us who value Silver Sneakers by offering us other choices, none of which is a reasonable alternative. That action suggests that you think we're not smart enough to see what's happening, which is insulting. Why do you insult your members? Have you been reading your own forums? There's quite a lot of activity there concerning this issue. Most people plan to switch away from UHC as soon as they're able. Not only that, but many people are so disappointed, or angry, with AARP, that they will be canceling their membership in your organization. I can't say that I blame them, as you have failed your fundamental purpose in your complacency on this issue. What do we need AARP for? We can lose benefits on our own without your "help". I suggest that you reconsider your actions, and reassert yourself. Each of your millions of members is an individual to whom you owe your best efforts. On this health care issue, you've let every one of your members down." 

  Today I got this response:  "Thank your for your feedback . We have indeed received quite a bit related to Silver Sneakers, and we are making sure it gets to folks who work with our partners."  Not exactly an encouraging response, but it was good to confirm they've heard from more than just a few people. 

   I responded to this message with this: "Thank you for your response. Frankly, it was unexpected. Remind the "folks" to whom you refer to look at how many people in California are using Silver Sneakers, not just people who have a plan with United Health Care, but also people with a Medicare plan at other companies. That's a much bigger number than your folks may have looked at. Do your folks realize not one of those seniors is going to consider UHC without Silver Sneakers? It makes sense for any company to consider how a decision they make will affect their potential market, but I don't believe your folks looked at the potential market. After all, they are the same people who thought it would be okay to end Silver Sneakers late in the year and not give people adequate notice before the Medicare enrollment period."

  Maybe, in another few weeks, AARP will have more to say in another message. I'll keep you posted.

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