Silver Sneakers being droped by AARP recommended insurer

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 211 of 693

As soon as I can secure another supplement I will cancel UHC.  Even if I never used Silver Sneakers it’s a slap in the face of each of us.  My wife has UHC through the state of NC and they did NOT lose Silver Sneakers.  Her premium is basically nothing each month and I pay $182.. Totally unbelievable.....

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 212 of 693
Agreed 100%. Let’s not allow UHC to rest one minute without bashing them and AARP.
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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 213 of 693

I felt like sending AARP an email about Silver Sneakers and UHC, so I did.  It's not perfect, but I think it gets the point accross. I wonder if I'll get some sort of response? Here's what I wrote:

 

"Your Continued association with United Health Care as they discontinue their involvement with the Silver Sneakers program goes against everything you stand for. You're supposed to stand up for us, not stand idly by while we lose benefits. Your formerly good name is inextricably connected to United Health Care while they act in their own interest instead of ours. Why did you allow this to happen? You had the power to say "NO!", but you remained silent. You could have reminded United Health Care that you can lend your name to whichever company you choose. But you remained silent. You and/or UHC thought you could placate those of us who value Silver Sneakers by offering us other choices, none of which is a reasonable alternative. That action suggests that you think we're not smart enough to see what's happening, which is insulting. Why do you insult your members? Have you been reading your own forums? There's quite a lot of activity there concerning this issue. Most people plan to switch away from UHC as soon as they're able. Not only that, but many people are so disappointed, or angry, with AARP, that they will be canceling their membership in your organization. I can't say that I blame them, as you have failed your fundamental purpose in your complacency on this issue. What do we need AARP for? We can lose benefits on our own without your "help". I suggest that you reconsider your actions, and reassert yourself. Each of your millions of members is an individual to whom you owe your best efforts. On this health care issue, you've let every one of your members down. Sincerely,(myself and my member number)"

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 214 of 693

I also just switched. As a healthy, active senior I enjoy and participate in Silver Slippers. I agree that we are the ones UHC would want to keep. My last employer had a similar health program to the one that UHC is now using--a bunch of resources that to me were useless. I will not renew my AARP membership either.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 215 of 693

I just switched away from UHC to another insurer.  Saved over 25$  I expect those healthy seniors the ones that UHC would want to keep will also do so.  As consumers when a company maintains a high price and then removes services like Silver Sneakers the smart move is to walk away.  Hear that AARP who is looking out for us  RIGHT?

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 216 of 693

My husband and I had a lot of difficulty just signing up for LA Fitness. For me it was trying to enter the code on LA Fitness website. Had to call UHC to know where that was hidden on their webpage. Once that was found the LA Fitness mobile app was confusing. I was to create an account and needed to put in a barcode. The one given wouldn't work so by chance I tried a key tag number that was listed on the email sent regarding my membership. That worked. Then it askes for 5 digits but not any info could be seen as to what that was. Finally figured out that it had something to do with monthly billing. Lots of wasted time and frustration. 

My husband couldn't access healthyourway to get his code. He spent 45 minutes with several people without resolving the problem. He tried again the next day and was told there was trouble with the website and they gave him his code. 

This change has made it very difficult for seniors to get a membership due to problems with their website and LA Fitness website. This was not thought through. The added cost will also keep many from even using gyms. Very poor decision making. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 217 of 693

Why did you drop silver sneakers this was so great for us seniors most of us can’t afford to buy a membership and have more monthly fees .AARP United health I have always raved about you to others to whom did not gave AARP United Health and have had most of them change . So I’m so sad I will not be able to continue going to the gym yet you want us to stay healthy well this is how we are able to stay healthy. 

 

 

Thank you

Donna Sherman

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 218 of 693

I am also upset. Tried sending emails. Not only is the cost going up, the locations are extremely limited. I feel we have been betrayed by AARP who claims to be the seniors advocate.  They are willing to sponsor United Healthcare regardless of the negative impact of discontinuing SilverSneakers. The programs being substituted are neither convenient nor affordable. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 219 of 693

I went to healthyourway.com and got my code on the 31st Dec. I followed the link and at first it showed the rate everyone else got.  You have to put the confirmation number in to show the discount.  It did waive the initiation fee but it signs you up to LA fitness signature where you use the club everywhere and it included racquetball and towel service. I play racquetball so that part was fine.  They did give 50% off of 29.00 membership plus the 7.00.    Where I am disappointed is what if I didn’t play racquetball why should I pay for it and I only use the one club it would be nice if I had the choice of that. The price for one club is 25.00. I don’t care about the $2.00 difference in membership but as I said if I only use one club and don’t play racquetball my dues should be 12.50 a month. 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 220 of 693

And those of us who have already moved to another insurance provider should email them and tell them we'll leave them too if they get rid of SilverSneakers or Silver and Fit.  After all, an ounce of prevention is worth a pound of cure (unless you're using the metric system).

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