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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 221 of 651

My final comment on this.  It was the gym that I go to that first drew my attention to this, so Kudos to them, I called UHC twice, the first time they told me it was not planned to withdraw Silver Sneakers, the second time they said it was - confusing.  Two weeks later after the enrollment period I got the "too late letter"...

I filled out the online application to Blue Shield for their plan F extra, that all went OK.  However despite my application being made within the enrollment period AND within 30 days of my birthday AND living in California - Blue Shield still tell me my application has to go through Underwriting.

Go figure,

Geoff

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 222 of 651

I am doing the same. I started doing research and stumbled across this guy on youtube. If you haven't found anything yet I would watch this video. Very informative

https://youtu.be/Ug_BMbO6TKk

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 223 of 651

"And I strongly recommend that you find another agent.  The original agent who sold me on the United Heath Care Plan F says that she sells other plans but she was utterly useless on this issue.  In fact, she really pushes NOT changing.  Well, I found another agent and we're working on changing right now.  Good luck! "

 

Exactly our experience.  I felt like a thorn in the side of my agent, made worse by us having moved to a new county.  I found a new agent that immediately understood our issues and was very conversant about our options. I got thorough explanations for everything and learned more than I have in the past 4 years of dealing with this.  And we ended up signing up for dental insurance too.

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 224 of 651

I always appreciated my AARP membership because I enjoy the magazine.  Other than that, we use the Denny's discount.  My decision to go with them for the medical supplement was because my primary criteria was Silver Sneakers, they offered it and I had seen my husband's Blue Shield policy (also chosen for Silver Sneakers and, then, because they had been our insurer for years) going up in price.  Last March we switched him to UHC also and probably would have kept it that way with little thought.  

 

Ironically, I had no "warm fuzzies" for AARP because of their association with UHC.  But now I sure have bad feelings for AARP and will probably show it by not renewing either of our memberships when they come due.  And now we will both go back to Blue Shield and even save a little money while we keep our Silver Sneakers.  I wonder if AARP every asked any of their members what was important to them in selecting insurance.  And I wonder if they will even experience some backlash from some people that don't care about Silver Sneakers but also see that AARP has not served us well.  Years of hard work building trust can be lost very easily.  

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 225 of 651

g89616c - 

 

You need to do MORE researh as you are NOT stuck!

1.  According to your posting, you are on a Medicare Supplement plan - NOT an "Advantage" (HMO) plan.  That means that you can change the plan at ANY TIME during the year.  The only potential issue that you might have to go through Underwriting where they look at your medical records.

2.  And even if you have major major medical issues, you live or it appears that you live in California!  That means that you have the right to change Medicare Supplement plans during the 30 days after your birthday WITHOUT going through Underwriting.  I posted the actual Statute on this.

3.  And applying NOW and getting turned down by Underwriting will NOT affect your ability to change plans during the 30 day period after your birthday!

 

And I strongly recommend that you find another agent.  The original agent who sold me on the United Heath Care Plan F says that she sells other plans but she was utterly useless on this issue.  In fact, she really pushes NOT changing.  Well, I found another agent and we're working on changing right now.  Good luck!   

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 226 of 651

I think it comes down to poor common sense or greed on the part of United Healthcare and either laziness or ignorance on the part of AARP.  Anyone with half a brain knows that charging more and giving less is a good way to lose customers.

 

As I mentioned a few weeks ago, my guess is that the business weenies at United Healthcare told themselves that this will increase their profits and their customers either won't notice or won't care.  They're willing to wave goodby to their customers who do notice and do care and maybe it makes financial sense for them to do so.

 

Since AARP is telling us we can trust United Healthcare to provide good service they should have had the foresight to anticipate that their members would unhappy if their benefits are reduced and kept this from happening by writing a contract that prohibits United Healthcare from doing so.  If they had we wouldn't be having this discussion.  AARP has some skin in the game because their name is on the product.  Any ill will that is generated by United Healthcare is likely to rub off on them.  People who choose to leave United Healthcare may also decide to leave AARP.  Those of us who valued SilverSneakers feel AARP weren't looking out for our best interest.  The bottom line is that we trusted AARP and they let us down.

 

We may be a small minority of AARP-United Healthcare customers, small enough that neither AARP or United Healthcare feel we're worth worrying about.  If they can increase their bottom line profits by ditching SilverSneakers the beancounters at AARP and United Healthcare may still be smiling about the decisions they made.

 

Their decision to leave SilverSneakers may have been right for them, but it wasn't right for us.  In our minds they sold us one product and gave us another.

 

They lied to us.

 

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 227 of 651

I really don't think AARP cares or we would be hearing something already.  If you are in California and have a supplement (not advantage plan), open enrollment doesn't apply.  You can change ANY time you want.  If you are within 30 days of your birthday you can change with no underwriting.  I'm guessing your birthday may be in January - if so, you should be able to switch by Feb even if you have medical issues.  I am guessing your wife just missed the opportunity to change under the Birthday Rule, but if she doesn't have any big medical issues, she could change right away.

 

You need to speak with a good insurance agent that specializes in this.  Different companies have different underwriting questions.  We limited our search to companies that offer Silver Sneakers because we travel some and wanted the flexibility of multiple gyms. Aside from that, Silver & Fit is probably a reasonable option too.  

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 228 of 651

I AM FURIOUS!!! I GOT THE FIRST NOTIFICATION OF THIS THREE DAYS AFTER THE DEADLINE. ON AN ENVELOPE STATING: "New services available January 1, 2019". WHICH TURNS OUT TO BE DISCONTINUING SILVER SLIPPERS!!! AND PAYING 50% OF REGULAR PRICES FOR HEALTH CLUB MEMBERSHIP.

I am definitely not happy about losing Silver Sneakers, not happy about a raise in my premiums, not happy about the cutting back of services while charging me more, and then AARP not standing up to defend keeping all of the Silver Sneakers program! 

Since AARP is dropping silverslippers, I will be dropping AARP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I NEVER RECEIVED NOTIFICATION OF THIS BEFORE THE DEADLINE AS THEY FALSELY CLAIM IN THIS DISGUSTING LETTER.!!!

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 229 of 651

There is a Petition being signed to lobby for AARP to keep Silver Sneakers from the American Diabetes Foundation

 

https://www.thepetitionsite.com/661/218/540/aarp-uhc-dropping-support-of-silver-sneakers-for-2019/

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Re: Silver Sneakers being droped by AARP recommended insurer

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Message 230 of 651

My wife and I both received the letter from UHC about dropping the Silver Sneakers Program on January 1, 2019 and replacing it with a 50% dues discount to the gym and making available some internal programs within UHC.  I have been on the AARP Medicare Supplement by UHC since January 1, 2018 and my wife started her supplement on November 1, 2018.  Neither of us received any letters that the Silver Sneaker Program would be discontinued for member in CA, and the agent that sold my wife's policy to her was not aware that the program was to be discontinued two months after her coverage began. The letter from UHC was received after the closure of the open enrollment period. We are now stuck with a program that we do not want for another 12 month period.  This action is most unethical and should be examined by AARP.  Perhaps AARP can re-evaluate the contract with UHC and place its members with a carrier who truly cares about the overall well-being of its subscribers.  I believe that the AARP Directors need to address this problem to the members as soon as possible.

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