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Re: Silver Sneakers One size does not Fit All

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Message 51 of 170

I agree with everything that has been written here concerning A) the lack of consideration by AARP in support of the aging generation B) the absolute arrogance of United Health Care in taking advantage of the relationship with AARP by making this decisiion and C) AARP continuing to have a relationship with this company.  They are receiving a great deal of business because of this recommendation and AARP needs to take action if they are going to represent me.

Further, let me add, that I would expect my insurance rates to decrease (should I stay with UHC) since I am not getting all of the advantages that I was told I would when enrolling.

In order to make my dissatifaction known I have directed a letter to the CEO of AARP and it reads as follows:

Ms. Jo Ann Jenkins, AARP, Chief Executive Officer, 601 E. Street NW, Washington DC 20049

 

I am writing concerning recent decisions made by United Healthcare in Cincinnati Ohio (and perhaps all over the country). Let me begin by stating that I selected this company for my supplemental insurance because AARP endorsed and recommended them.  Further, in my decision making process, I was looking for a company that offered Silver Sneakers at a wide variety of locations in my area.

I now find that AARP is not necessarily representing the needs of our Silver Sneakers community because of recent changes that United Healthcare has made to the program.  The bottom line is that a decision was made to no longer endorse the Silver Sneakers program.  This means that to continue with fitness we would have to pick up the full cost of the membership.

An alternative isi being suggested, that states it will pay for 50% of monthly costs at specific facilities, of which mine is not yet one.  I do understand that there are continuous negotiations taking place to add various facilities to this plan.

This is a facility that caters to the Silver Sneakers generation, which you represent.  It offers a variety of classes throughout the week that are designed to address the needs of our aging community.  Further, it allows for independent exercise and individual coaching as needed and offers very convenient hours of operation.  The facility has all the necessary equipment and includes an indoor swimming pool which meets all the requirements for those who have specialized needs for athritis and rehabilitation.  In our community this location is the answer to specialized needs as well as general health and well-being.

In addition, it offers programs of interest to Senior citizens as well as places where people can gather to play cards, have a party or just generally socialize.  Socialization being very important to those in the silver haired community.

If I wanted to select the YMCA or Planet Fitness or some other facility as my place to exercise I would have done so.  I selected Bayley Place, who met all of my needs, and the insurance provider who supported them.

Keep in mind, I am not the only one who is affected by this decision. Bayley Place will potentially lose a large number of memebers who, like me, do not want to go through the agony of changing their health care provider.

As your mission, you are to protect and look out for our best interests.  In this case, by endorsing United Healthcare you are not doing so.  In fact, you are supporting a decision the will make it harder and more uncomfortable for a group of residents in our community who focus on their physical fitness.  Finally, notification of this decision was made in such a way as to allow a minimal amount of time for investigation of other insurance possibilities. Again, your clientele are individuals who must review and understand every aspect of their decision and how it relates to their needs and financial situations.

I realize you may/may not have been part of this decision making process but I ask that you refer this to the appropriate individual with a strong recommendation that it be reconsidered.  Not only is it a questionable change, on the surface it reflects an intent to support specific large nationwide facilities (I can only assume for financial reasons) not with the best interest of clients in mind.

 

Thank you for your attention to this matter. If you wish to discuss this further please contact me using the information below.

 

Name

address

telephone number

 

 

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Re: Silver Sneakers One size does not Fit All

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Message 52 of 170

From the Optum website:

"Optum Fitness Advantage is part of your UnitedHealthcare Medicare Advantage plan"

 

Not F or G plans.

There is no offering for plans other than Advantage.

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Re: Silver Sneakers One size does not Fit All

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Message 53 of 170

I got the letter here in Indiana yesterday, and I'm not happy. The Silver Sneakers benefit is what compelled me to move from the small fitness center I was attending (which had become too pricey for someone not working full-time) to the Y, which honored Silver Sneakers and allowed me to join for nothing, with no monthly fee. That was a no-brainer--even if I didn't attend classes or use the machines I could use the track and attend the paid Reformer class, which is less expensive for members. I've been doing all of the above since joining in May. And now United is pulling the rug out?! Shame on them. Shame on AARP for not advocating for its members with a company they endorse. And shame on me for not taking my husband's advice and signing with a cheaper insurance company--I thought AARP's endorsement of UHC meant something. Maybe the money I pay to belong to AARP will have to go toward paying for a new gym membership and switching to another insurance company.

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Re: Silver Sneakers One size does not Fit All

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Message 54 of 170

Not if you have UHC thru AARP.  Silver Sneakers has been dropped from this supplemental plan.  

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Re: Silver Sneakers One size does not Fit All

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Message 55 of 170

I have medicare because of being on disability. It was healthnet and they changed to Allwell. I have been told for the past 2.5 years that silver sneakers is a benefit with medicare and that I would receive a card. Still have yet to receive any information on the program from healthnet, allwell or medicare. My agent said the local gyms knows about it and if I just go with my medicare card they will honor it.

 

The cancellation/reduced benefit that is being talked about appears to be related to UHC or other specific insurance companies. Does anyone know if medicare/disability is also cancelling this program?

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Re: Silver Sneakers One size does not Fit All

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Message 56 of 170

UHC has a new plan for gym membership. Optum Fitness. 

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Re: Silver Sneakers One size does not Fit All

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Message 57 of 170

@BeckyLHunt wrote: 

WHO THEN?

 UHC.  This is a benefit offered by the insurance company (outside of the insurance contract).  They control it entirely.  According to other posts they are not the only company that has done this.


AARP?

I called AARP.  The representative had no knowledge of this.

 

Obviously not them.

 

Ron

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Re: Silver Sneakers One size does not Fit All

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Message 58 of 170

Hey AARP.  Thanks for letting United Healthcare discontinue Silver Sneakers in Arizona.  It's the one benefit that my wife and I got via AARP by choosing the AARP/United Healthcare supplement coverage over other options.  Looks like you forgot to stand up for us with your United Healthcare endorsement.

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Re: Silver Sneakers One size does not Fit All

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Message 59 of 170
Check the Silver Sneakers website. I thought eligibility for this program was based more on your health insurance than on AARP membership, at least that's how I joined. My Blue Cross Medigap supplement includes it. I just went on the Silver Sneakers website and entered my Medigap info to get approved. My membership is covered 100%. (If AARP;s United Healthcare doesn't cover it, or doesn't cover it in full, that wouldn't surprise me.)
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Re: Silver Sneakers One size does not Fit All

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Message 60 of 170

One of our reasons for picking AARP is because of the Silver Sneakers benefit.  Where can I find information about the program and whether it is continuing ?

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