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I am sick of all these phone calls, UNITED HEALTHCARE

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I am sick of all these phone calls, UNITED HEALTHCARE

United Health Care: calls from 443-853-6898
I am TIRED OF THESE 2-3X wkly calls!!!!!!!!!!! wants to have a "home service" available from my medical insurance ...hang up! I NEVER gave my cell # for _this_
Caller: Home service United HealthCare?? AARP do something about it! I joined via, YOU
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Newbie

I I just switched to United Healthcare last Nov due to a HUGE increase in my previous insurance coverage. I am good about going to the dr. when needed but certainly was leary when the phone calls began. I wasn't even sure IF the caller was even from United Healthcare. And why do they want to do a repeat of an exam I have already had completed with my PC dr.? I do NOT want a stranger coming to my housef and I do NOT want to give somone information over a video appt. 

 

 If this is what I get for going with the "cheaper" plan, I will choose another one come Novemberf. What a scam to get personal information and more $$$$$ from the government. It is not about patient care, it is about the all mighty dollar. My grandparents were correct.....be leary of government over reach. 

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Honored Social Butterfly

@juliek557661 

 

What kind of plan do you have with UHC - possibly a Medicare Advantage Plan - it could be branded with the AARP name.  

 

If so, look at the back of your UHC insurance card and see if it has a connection to WELLMED.  It would be listed on the back of your UHC MA health card.  Or it may have some other name than WELLMED. - but that’s the one that I know UHC affilliation.

 

 

It's Always Something . . . . Roseanna Roseannadanna
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Contributor

    I hung up several times, but yesterday, out of frustration, I let her talk. Turns out she was confirming one of my prescriptions and offering to have it sent every 90 days, not 60. And... one of the reps mentioned someone coming here and I balked. Now I see that UHC is making this available to their older members.

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Contributor

Thanks to some other replies, I called to talk to an advocate.  Though they offered a $50 gift card to take the visit, I had no interest.  I honestly thought it was a scam when I got the first call.  But clearly it is part of the service.  I did get put on the do not call list.  

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Newbie

Same here.... I've repeatedly asked UHC to take me off the Wellmed call list.

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Honored Social Butterfly

@JamesT293317 

Are you on a UHC Medicare Advantage plan that shows WellMed on the back of your UHC MA card?

 

Like this:  Identifying UnitedHealthcare Medicare Advantage members with WellMed- contracted primary care provid... 

 

OR Original Medicare with a WellMed team of personal care physicians?

 

IF SO, then I believe that you may be under a Medicare ACO plan (Accountable Care Organization) 

 

like this:

WellMed Healthcare team 

 

If so, then this monitoring is part of your care under the ACO Medicare model. I believe currently they are in Texas and Florida but maybe in other states too now - IDK

 

WellMed - Medicare ACO

If your doctor or your Medicare Advantage plan is a member of the WELLMED PCP team then you are also a member - you may have to change doctors to remove yourself from the ACO.

 

Now, I am not saying whether or not that you are - but maybe you need to find out - ask your doctor or your MA plan and they are suppose to tell you if you are within such an Accountable Care Organization.

 

 

 

It's Always Something . . . . Roseanna Roseannadanna
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I told them that I'm not a crime person, so, without a paper from the jury that says I must open the door for them, they will never can never cross my threshold.

So far, I'm satisfied with them, they pay my gym membership and I go to swim every day 🙂

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Call united Healthcare and have them put you on the no-call list! I got do I seated that I called them to complain. Tha gal was very nice and apologized, then put me and my husband on the do not call list! 

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Contributor

I am getting these phone calls every day, sometimes twice a day from United Healthcare. There is no one to talk to and no place to contact on the website regarding stopping these marketing calls from "affiliates." Make them STOP!!!!

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Contributor

Call them and make them put you on the no call list. Phone number is on the back of your card.

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Newbie

Plagued by Optum Health calls to our land line - efforts to sign me up for something I have already completed: the annual Medicare funded (?) Wellness Check.  Almost impossible to get through on the line they supply and I had believed it was a legit operation.  I did catch one of the callers the other day, explained that I was 'good' thanks, and the calls continue! I have now used *61 to block the last incoming call. Let's see how long it takes for the next "Care Connectors" caller to use a different phone number. Argggh.

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Newbie

I finally got out of the Optum broken system. I do not want to hear from United Health and their corporate scammers

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Periodic Contributor

There are 2 ways to stop these calls. One is to subscribe to the Robokiller app on your cell phone or to a similar call screening/blocking device for a home phone. Then you can either block all their calls or screen them if you prefer.

 

If you have a newer Google Pixel phone, it comes with an automatic call screener/blocker. And this service is free.  I have this and never get their calls. They do send an email about 1x every 2 months with a money offer. I wait until the offer exceeds $50 then schedule a visit. I don't mind the short visit for $50-$75 free.

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Contributor

 RoboKiller app is a paid service, which you don't mention.

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I would like to know why AARP is pushing these UnitedHealthcare Advantage plans! If they are supposed to be an advocate for the “senior citizens” of this society, what are they doing???? What are we paying them for?? It appears to me that some corporation/wealthy group has bought them off!😡😠👿

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Regular Contributor

It has been reported that AARP makes over $800 million annually from United Healthcare. This means that AARP's advocacy for seniors only goes so far. They say they support traditional Medicare but there is a definite conflict of interest. Traditional Medicare is not private insurance. Medicare Advantage plans are private insurance with no connection to traditional Medicare other than their name. They deny care when it interferes with their profits.

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Anonymous
Not applicable

1 comment 👉(11/29/22) Yikes, I sign up next year when I turn 65 and I guess I will be "avoiding" them. Thanks for the FYI @JonBB . Nicole

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I have them and the coverage is great. They do try to schedule a once a year home visit which might be great for much older people, but a 66, I don’t feel I need it yet.. I just ignore their calls. 

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Regular Contributor

I have read that AARP makes over $800 million annually from UHC. Pushing these plans seems to be a conflict of interest when they say they are supporting Medicare. Those of us on traditional Medicare do not want it privatized. The effort to do so via the REACH program hopes to entirely privatize Medicare by 2030. Very little attention is being given this. AARP does not appear to be opposing this at all.

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Newbie

I have AARP UHC medicare advantage/ Walgreens plan which saves me so much money compared to original Medicare. There's prescription coverage, dental & vision and no extra premiums. I could not make it financially without Medicare advantage programs. They all have good coverage. 

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Ahh- the innocence of youth. Just wait until the first time you have to sell your house to pay your medical bills because United won't. You'll always remember the first time.

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Periodic Contributor

Unfortunately for you your 2024 Part D from AARP/UHC/Walgreen is doubling - yes 100% increase next year.  The deductible is also increasing.  These AARP plans are not the best by any stretch of the imagination.  They just get a ton of amazing media support because of the close to $1Billion they get for pushing them.

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Regular Contributor

It is good that you are happy with your MA plan. But seniors need to know what they are getting when they enroll in such a plan. Traditional Medicare is not private insurance. Medicare Advantage plans are private insurance with no connection to traditional Medicare other than their name. They deny care when it interferes with their profits. I hope that never happens to you.

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Periodic Contributor

Also stay away from Humana!! They do the same thing as UHC profits over patients, thanks because of that I lost ALL of my retirement savings to pay what insurance says they don’t want to!!! Going with a different company in 2024. At least this new company has a reputation of paying their customers bills. We’ll see, can’t trust a single insurance salesman to tell you the TRUTH!!! 

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I'll add to that. Their main purpose of existence is not providing low cost services to you and I. They're like any other corporation. Charge consumers what the market will bear and pay the highest dividends possible to their stock holders. 

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Honored Social Butterfly

@jp2306867 wrote

Traditional Medicare is not private insurance.

 

But the GAP insurance connected to it IS offered by private plans and not everybody can afford a GAP plan or want one.

 

@jp2306867 wrote 

Medicare Advantage plans are private insurance with no connection to traditional Medicare other than their name.

 

That is.NOT Right - MA plans cover everything that traditional Medicare covers just in a different way. MA plans are Part C of Medicare.

CMS governs and audits all Medicare plans and approves their participation as a PART C provider.  

MA plans are managed care type plans and there are different types - PPO, HMO, Special Needs

 

@jp2306867 wrote

They deny care when it interferes with their profits. I hope that never happens to you.

 

MA plans can only deny care if it isn’t medically necessary or if the doctor fails to document why the care is needed and the diagnosis fits the treatment plan.

 

Medicare has a Local Determination and National Determination of treatments - that one can check to see what is and is not covered under either type plan - Traditional or MA plan.

 

It's Always Something . . . . Roseanna Roseannadanna
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   Plenty of complaints about advantage plans.

   https://www.politico.com/news/2023/11/24/medicare-advantage-plans-congress-00128353

  When I was employed, my employer paid $800 a month for each employee's   health insurance with a private insurance company.  Now that I am retired, advantage plans (and original medicare) get $174.70 a month!  These for-profit-insurance companies have to make money so they require prior authorizations and can deny them.  I don't feel they are looking out for seniors who aren't wealthy and need to save money

 

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Esteemed Social Butterfly

(3/9/24) @LindaW906952 and more doctors are "refusing" to deal with MEDICARE. At age 66 this year, I try to take care of myself.  😎

 


[*** LINDA @LindaW906952 wrote:

   Plenty of complaints about advantage plans.

   https://www.politico.com/news/2023/11/24/medicare-advantage-plans-congress-00128353

  When I was employed, my employer paid $800 a month for each employee's   health insurance with a private insurance company.  Now that I am retired, advantage plans (and original medicare) get $174.70 a month!  These for-profit-insurance companies have to make money so they require prior authorizations and can deny them.  I don't feel they are looking out for seniors who aren't wealthy and need to save money ***]


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United Health Care is literally driving me nuts. They call me 5-6 times a week & if I don't answer they start texting me. I signed with them for my insurance but the repeated calls to discuss medicine, in home visits, anything constitutes as harassment. This can't be legal if u are not sick,  by the time they finish calling u u will be. There has to be a answer & I'm already on do not call registry. They call me twice as much as telemarketers.

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