28% increase in The Hartford auto insurance premiums

[mt45338869]

Over the past year we have had our auto insurance through AARP and the Hartford, paying $2,497 for two vehicles. It is renewal time and our Agent tells us that The Hartford has decided to increase their rates across the tri-county area in south Florida. Our renewal policy increased $690 annually. This, in spite of our clear driving record.

My agent also tells us that it is a strategy the company has taken to reduce risk. They know that X% will drop them and switch to another company. They also know that Y% will continue with them and pay the higher rate, offsetting the lost revenue. So the insurance company, in the end, is able to maintain revenue with a smaller customer base and thus reduce their exposure to risk. Great plan for the company unless the value of X turns out greater than expected.

Although I think the Hartford is a top notch company I am one of the X's and am switching to another well regarded company with similar coverage, including accident forgiveness, paying slightly less than I did in 2016.

I share this in the interest of increasing awareness and motivating AARP to address this with the company and, if that doesn't happen, possibly making "X" greater than anticipated for companies that do this.

[mytmoss]

The relationship between AARP and Hartford is a farce if there is an implied savings to seniors. I have the feeling this relationship is purely financial and has nothing to do with helping seniors get quality insurance for less.

Recently my insurance jumped because of rate increases in California. It was 6 months after I joined and it jumped over 25%. No bait and switch there?  Then I got a new car and my rates in total have now gone up over $700 and I have a perfect driving record.

My neighbor recently got a ticket and his rates went up by 60%. I looked online to see what the average increase might be and it ranges from 12 to 34%. It seems Hartford is no friend to seniors and AARP is no friend either if this is the best they can do. Stear clear of Hartford, I do not trust them.

[Patilla]

I just got a much better quote from a local agent with another insurer. I called The Hartford/AARP about the huge increase and they couldn't do anything for me, so toodle-loo!

[Patilla]

No kidding. I just got my bill - on a Sat. - when I couldn't reach them. It went up over $100! How do they expect to continue bleeding seniors until they can't eat anymore? Are they part of the Illuminati agenda?

[katalger]

My daughter works as a Senior customer service representative for a very large insurance company. Her advice to everyone complaining about the big increase in rates......get quotes from other companies and switch. The company does not care how loyal you have been or that you have no accidents. The longer you are with the same company the higher your rates will go. That is just the way insurance companies operate. Go online and find a new insurance company with lower rates. Their are plenty of them out there! It also doesn't do any good to call and complain because it's all about profit not customer loyalty. This may sound mean but it's just the way of our country. 

[tklemen]

BTW,,.. My Hartford insurance keeps going up every single statement, which is every 6 months. Don't dare call them up for any advice on any possible insurance claims. they will ding you, and it will be on your record. I have experienced this first hand. 

[moush1]

We've been AARP Hartford Customers for over 10 years (Trumball Insurance Company) and have combined our homeowners policy with the automobiles. All insured have had no automotive tickets, or claims in the past 5 years. We've also all completed the AARP safe driving course.

The statement I just received resulted in an increase of 38% and 29% on two separate vehicles.

After a number of phone calls to get a clear understanding of why the increase was so significant, I received two different answers. One CS rep said it was because there was an incident 9 months previous where another driver ran into the back of our truck while we were stopped, the other driver was ticketed and their insurance covered all. Get this, the CS rep said because there was an incident (regardless of who was at fault) it was "likely" that we would have another incident in the future !!  The other answer I got was that the rates in the great state of Illinois and cost of new cars was driving the prices up (my newest car is 11 years old).

Unfortunately my guess is that the logic of the increase is more likely related to their inability to manage their overhead costs with with a declining customer base.  

[GailL1]

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@moush1 wrote:

The other answer I got was that the rates in the great state of Illinois and cost of new cars was driving the prices up (my newest car is 11 years old).

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The answer you got WAS NOT talking about YOUR CAR - they were talking about the cost of the cars of others on the road being so high.  If you hit somebody else while driving your 11 year old car - that is a price they know and cover in your collision coverage; the price of the other persons car has to be in the equation and that could be mucho bucks.  The area where you live (zip code) and drive plays a big part too - number of uninsured/underinsured drivers, the amount of traffic, cost of cars being driven in the area, to name a few.

How do you think "insurance" works? 

• Shop your coverage with other insurers - loyalty gets you no-where
• remove collision and/or comprehensive if the car is old enough to have low value and this fits your finances for a replacement
• go up on your deductible(s) - don't file a claim for small stuff
• take the safe driving course - saves a few bucks
• check the miles you dirve to see if you qualify for low mileage rate.
• authorize the insurer to place a safe driving device to your car, if available, that records certain driving actions and the readings warrant a discount
• pay your premiums by the less expensive manner - usually yearly
• have a great credit score
• take advantage of multi-insurance coverage discounts - home / auto / umbrella coverage at the same insurer.

Just a few things off the top of my head - just make sure that you are insured with adequate coverage - property and liability and don't get any tickets or have an accident -

[2lolo]

Don't Feel So Bad Here In Las Vegas, NV. The Hartford Auto Insurance Premiums And Home  Insurance Premiums Rate Increase... I Got Home And Auto Quotes From Other Insurance Companies.  Hartford Insurance Premiums Was Lower. Even With A Clean Driving Record. 

After Years With Hartford Auto And Home Insurance Premiums I Flied Just One Claim With Hartford Home Insurance, Hartford Send "To Me" Some Of The Worst Construction Companies Here In Las Vegas. I Called Hartford To Complaint And For Help All I Got From Hartford  DEAF EARS.!!!!!  

[tklemen]

Yeah, we do all the right things, abide by the law, help our family, friends, and neighbors, and then get punished by greedy corporations. Last year’s tax cuts saved corporations billions of dollars, it saved high earning executives millions to hundreds of thousands of dollars. I got a 6-month early pay increase of 3%, which amounts to about $45 a month. And I got less money back from my 2918 taxes, while my state increased. Sure, I made a tiny amount more during the year, that is without knowing I would owe more at the end of the year.

[JamesB125640]

I am in New Jersey and the past two years Hartford has quoted us 50% higher than any other 

carrier... in some case 100%... as with everyone else we are seniors and our driving records are

good... don't tell me i am paying for everyone else when other companies can insure for less.

I believe Hartford is taking advantage of their loyal base and other seniors who are not as 

diligent on getting other prices.  I am also tired of receiving AARP flyers stating that their partners

will save them big time over other carriers, Allstate, Geico, etc... this is about kickbacks and nothing more with the Hartford.  (p.s. I do have AARP prescription plans)

fyi, 

[kb5671]

2018-19 CAR INSURANCE PREMIUM UP 7% from last year

60yr old man, no accidents, perfect license, Drive 7000 miles or LESS per year

2002 Kia Sedona   NO Collision coverage.

LAST YEAR 11-01-2017 thru 11-01-2018  $843.00  

THIS YEAR  11-01-2018 thru 11-01-2019   $903.00  So my cost increase is $60.00 this year. or 7 percent and that is mostly $49.00 of it on Bodily injury liability which went up from 344. to 393.

[tklemen]

I've had the same auto insurance coverage for last two years, no accidents or tickets, yet my premium increased by 40.4% in those two years. In the last year alone, it increased by 27.5 %. 

AARP should stop recommending Hartford, they are a rip-off!!

[gc58292105]

We're in the same boat. For those of you who switched companies, which ones did you go with?

[BethS637084]

We just got hit with a 50% increase for 2023 in our Hartford Auto Policy… Speechless that they are doing this to Seniors with a safe driving record and without traffic citations… so disappointed with this callous action… we’re looking elsewhere!

[k77640f]

mercury insurance, saved us $800/yr

[kjcarpenter35]

Yes the first increase 125.00 to 170.00 is when I left. I paid 135.00 and it just increased to 146.00. 

I use Esurance.

with all the flooding, hail from storms, fires and earthquakes. I’m surprised it didn’t go higher than 28%. 

I don’t know how retirees are going to be able to afford to drive.

i just checked a few insurance companies for quotes and decided to stay where I’m at. I was shocked at the prices. My little bump was nothing.

Good Luck

[MarkettaR531040]

You are just complaining here about the increase of auto insurance company charges in the USA that is not a complete truth. I am living in the UK and I have to cancel my annual insurance due to increment in insurance cost. In this bad situation, I decided to rely on one-day van insurance plan because their cost was effective. All in all, financial system of European countries is needed great improvements. 

[kjcarpenter35]

I had my Hartford through Costco and saw that type of raise..I live in Mich and was told they raised the premium do to natural disasters.

My medcap ins. also went up 30%..

 Drug prices went up.

Nothing goes up 10.00 anymore. .

[wm7285]

I was just getting ready to swich from my auto insurance company i have now to Hartford. After reading these comments i changed my mind. I wil stay were i  am and just pay it , and keep my mouth shut.

[kjcarpenter35]

Check out Esurance. Allstate is it’s parent company. I pay 146.00 and that is after the latest increase. I recently got a few quotes when mine went from 135. To 146. It was staggering to say the least. 146. It’s nothing compared to what I saw.

[Russell435]

Hartford auto premiums up 24 - 31% down here in Georgia.  Three vehicles for a total average increase of 26% over last year.  No tickets, no accidents, retired, only pleasure driving.

[m379968k]

Try close to 300%. I had full coverage insurance through The Hartford on a motorhome last year for $290 +/- and was just quoted $1100 +/- for a similar motorhome. I have since received a quote elsewhere for better coverage for $430, $392 if I pay in full. These are all yearly premiums. I am beginning to regret paying for a 5 year renewal for AARP since I haven't saved anything on insurance or motels lately. I always reserve motels online and never have to prove AARP membership. <wink, wink

[kjcarpenter35]

Check out Esurance

[m857373n]

Wow. I just joined AARP because I heard Hartford had good, reasonable priced auto insurance. I've had Nationwide since early 80's, but they just greatly increased my premium; my story is similar to these folks experience with Hartford.  For sure I don't want to switch to Hartford. But perhaps AARP is still worthwhile as this discussion has really helped. Thanks.

[k77640f]

our rates nearly doubled, no tickets, no accidents, retired, recreational driving only. 2 cars, we were paying $2000/yr. raised to $3700. We are X out.

[retiredtraveler]

"...our Agent tells us that The Hartford has decided to increase their rates across the tri-county area in south Florida. Our renewal policy increased $690 annually. This, in spite of our clear driving record...".

You do realize your rates are largely based on the 'loss experience' for the company in a given geographical area. It matters little how good a driver you are. The rates are determines by how bad everyone else is.  I looked up crash stats for Florida. I couldn't believe the percentage increases.  Broward is up almost 11%. Other southern counties, not so much, but still significant.

[mt45338869]

Thanks for your response. Agreed, however other insurance companies servicing this area face the same driving population and their rates do not appear to have similarly increased.

This strategy is not my supposition but what a trusted insurance professional has explained to us.