Coronavirus - If your loved one is on "lockdown" in a facility - nursing home, assisted living etc.
If your loved ones lives in a nursing home, assisted living, group home, senior community etc, and they are on "lockdown" and not allowing any visitors, this is still a time for you to advocate for your loved ones. Two key things:
Make sure you know whether those facilities have taken precautions that are needed to ensure loved ones’ safety
Insist on some type of line of communication - FB posts with photos; telephone calls; videos; photos; video chats like Skype, Facetime, What's app
Facilities are obligated to give you regular updates about your loved ones' condition and the condition of other residents and the general facility condition.
Some questions to ask:
Are residents being kept separate or are they gathering for meals, activities etc.?
How is the facility being cleaned - are extra measures being taken?
In the absence of group activities, what 1:1 activities are taking place to keep residents stimulated, connected
Can you drop of things for your loved ones? Food, supplies, cards/letters, flowers, books, games, movies etc. And what is the best way/time to do so?
What is the best way to video chat with them as frequently as possible
Can you come to the facility and see your loved ones through a window (people are doing this while talking on the phone - the visual connection is so helpful to so many)
Have any residents been diagnosed with coronavirus?
If your loved one gets sick, how will he/she be given medical care? Is a trip to the hospital still allowed?
How can you best support the staff and show appreciation for what they are doing - can you send meals, baked goods, healthy snacks, flowers etc. and what is the best way to do so?