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Periodic Contributor

IT'S ALL IN HOW YOU SAY IT

It's all in how you say it....

 

I got out of my car in a supermarket parking lot the other day without a mask.  A lady called to me, "Do you need a mask?  I have an extra if you do."

 

How much nicer than, "Where's your mask?" or "Put on a mask!"

 

I had forgotten my mask in the car.  I thanked the nice lady for the reminder, went back, put on my mask, and went on my way, admiring her choice of words.

 

I still think of how kind and tactful her words were, and how my reaction ended up matching hers.

 

Words matter....

 

 

 

 

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