Hi Teri: My problem may not be technical but I have not been able to access my Transaction History for over a week. Waited patiently for it to get fixed (Maybe a BETA problem) Finally tried AARP Reward Help Chat. wasted over an hour with the specialist :>( I explained the problem to her but she just could not understand what I was talking about,
"""""Under Transaction History I am getting this error. "There was an error processing your request. Please try again" I have been trying to access my History for a week now and this error has persisted. Using Win7 and Chrome browser Have cleared cache, cookies, history ect, even restarted, rebooted, and unpluged computer to no avail. Any suggestions ?? PS_ Most of the time the points balance in the long black bar across the page does not show a balance Thanks in Advance
@JudithR996105 What problem are you having? Are you having the continuous loop locked out problem several of us had or something else? I can only say call in. I sent written reports a couple of times but calling (and/or help of the admins here) got me restored after a month.
I hope your case can be expedited as some may have been and that you can get back in action. It is very frustrating when this happens.
I guess I'm impatient. My problem is not being recognized as an Aarp member when it comes to trying to get a Member's Only reward and emails that I have subscribed for. Last week I received an email from Aarp stating that they were working diligently on the problem.