Reply
Periodic Contributor

checkout issue

Please update with some news on progress.  Surely someone in aarp knows what is currently the problem.  Not very transparent with members.   As a data person, I know if someone is working on the problem, they have some idea of scope and time frame.  Thanks

Contributor

An email to me from customer support after my credit card was charged but no gift cards issued - it would be irresponsible of me to guess when all the problems will be fixed

 

So far I've been charged 3x and 2 refunds. + No gift cards.  The site is shut down for transactions for last couple of days.

I tried to make the purchase on Tuesday 9/20 I believe. Customer care said I would get an email response in 3-5 business days + the response came on Friday.

It sounded - from the email - that there were many issues.

 

0 Kudos
585 Views
1
Report
Silver Conversationalist

@klaughl0 @MaryW933931 

I am so glad that I don’t have anything to do with purchasing any of the discount gift cards offered by this program. I became aware very soon that the issues surrounding this activity was full of malfunctions, mistakes and programming errors and I did not need that aggravation, besides this program had enough problems just trying to staying online. Most of the time the purchased gift cards only offered an insulting 8% discount. We can do better with coupons from magazines and newspapers.
Just Saying

lucyp061351
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP