Reply
Highlighted
Regular Social Butterfly
1
Kudos
1219
Views

1,219 Views
Message 1 of 108

@AARPCaroline 

 

Thanks, it took awhile but we have Transaction History and black info banner.

 

Will we go live soon?

 

Have a Blessed Day

Marylin

Report Inappropriate Content
1
Kudos
1219
Views
Highlighted
Community Concierge
0
Kudos
1265
Views

1,265 Views
Message 2 of 108

@Brightpool @mi4090 @JoLo49 Happy to say that we've fixed the Transaction History display issue. 

 

 

AARP Community Manager
Report Inappropriate Content
0
Kudos
1265
Views
Highlighted
Bronze Conversationalist
4
Kudos
1428
Views

1,428 Views
Message 3 of 108

Hey, everybody!

I can't believe it! For once since near the beginning of AARP Rewards the Transaction History is not showing an error when I click it.

Is it a fluke or am I dreaming? If I'm not dreaming, is it a fluke?

Only time will tell.

I don't need to check transaction history every time I do an exercise for earning or redeeming, but it's nice to know it's there.

It's really there, isn't it? Is it really fixed? I hope so.

 

Stay well and enjoy!

-Lynn

Report Inappropriate Content
4
Kudos
1428
Views
Highlighted
Conversationalist
3
Kudos
1455
Views

1,455 Views
Message 4 of 108
@mi4090

Hello Marylin,
Today on 7/10/20, the black banner dashboard is displaying, and I am able to view the transaction history. I hope you will be able to view also. Hope this fix will last longer than the previous one. Yay!

Jolene
Report Inappropriate Content
3
Kudos
1455
Views
Highlighted
Regular Social Butterfly
0
Kudos
1469
Views

1,469 Views
Message 5 of 108

@JoLo49 

Jolene it would be nice to have it😊

 

@AARPCaroline  will we get the Transaction History and black banner back?  Thanks is advance for your help.

 

Have a Blessed Day

Marylin

Report Inappropriate Content
0
Kudos
1469
Views
Highlighted
Conversationalist
0
Kudos
1527
Views

1,527 Views
Message 6 of 108

Hello, @mi4090 

 

I agree, Marylin, this feature should have been fixed.  Both features worked for me the first few months of the program, and it was nice to see the updating of points earned and used.  Hopefully, tech support will address this issue soon.

 

Take care and stay well.

 

Jolene

Report Inappropriate Content
0
Kudos
1527
Views
Highlighted
Regular Social Butterfly
1
Kudos
1573
Views

1,573 Views
Message 7 of 108

Hello @JoLo49 

Jolene it's sad on the part of the Rewards program to leave this issue unresolved since basically the start of new program😢

 

Hopefully, we will have this feature again.

 

Have a Blessed Day

 

Report Inappropriate Content
1
Kudos
1573
Views
Highlighted
Conversationalist
1
Kudos
1606
Views

1,606 Views
Message 8 of 108

Hello Marylin,

 

I hope the black dashboard and transaction history will be fixed too.  When I had less points, the dashboard and transaction history worked, and now that I have accumulated more points,  my dashboard and history stopped updating.  The only updates on the black dashboard is the Total Savings. 

 

Take care and stay well.

Jolene

Report Inappropriate Content
1
Kudos
1606
Views
Highlighted
Regular Social Butterfly
0
Kudos
1643
Views

1,643 Views
Message 9 of 108

Hello  @JoLo49 

 

Thanks for that information, I hope they can fix the problem soon.

 

Have a Blessed Day

Marylin

Report Inappropriate Content
0
Kudos
1643
Views
Highlighted
Conversationalist
0
Kudos
1701
Views

1,701 Views
Message 10 of 108
@mi4090

For a short time on June 26, 2020, my transaction history was working, and the black dashboard was updating the points earned. Later in the evening, both transaction history and dashboard stopped working. The only updating on the black dashboard is "Total Savings", and I am still getting the error message for the transaction history.
Report Inappropriate Content
0
Kudos
1701
Views
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Announcements

Thursday, October 1 – Coronavirus Tele-Town Hall Event

1 p.m. ET - Coronavirus: Vaccines & Coping During the Pandemic

Call: 1-855-274-9507

Top Authors