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Re: Transaction History Messed Up... HELP!!

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Message 61 of 65

Hello @andrewtoo 

Andrew, I called when it first started.  After (2) hours and 10 mins got a Case#.  I don't like being a "Crash Test Dummie", the program launch was all about money and not about us.  My transaction history missed recording (10) videos I watched todaySmiley Sad

 

Thanks for letting me know that it resolved itself for you, I've been trying for (3) days now and it's only getting worst.

 

Have a Blessed Day,

Marylin

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Re: Transaction History Messed Up... HELP!!

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Message 62 of 65

Hello Marylin,

 

I'm glad you posted that last image.  I couldn't effectively earn points without seeing my transaction history.  I have a tab (in Chrome) open with my transaction history and check after each activity to make sure I received credit before moving on to the next earning opportunity. I have seen that error message before, both at the when first opening the transaction history and while "Seymouring"," (as @ralmon called the see more button, ha ha) through my history.  However, the problem does not last for me; I just have to keep trying sometimes until it works consistently.

 

I believe you have a "case" number now?  Maybe they will look at your account and get this error fixed.

 

AndrewToo
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Re: Transaction History Messed Up... HELP!!

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Message 63 of 65

Evil Seymour strikes again! Smiley Wink

 

I get that anytime I try to "See More" than a couple days of history. A proper web programmer would put the message at the bottom of the list instead of overwriting the list already retrieved.

 

Sigh - growing pains are the worst.

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Re: Transaction History Messed Up... HELP!!

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Message 64 of 65

Hello Rewards Community,

Unable to go to beginning of Transaction History to view Welcome Bonus points, plus now getting error message.  Am I the only person with this problem? Tried (3) times to view with different devices and browsers, cleared cache and logged out and back in with error.

@sandy please help.

Marylin

Screenshot_2019-10-15-01-55-21.png

 

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Transaction History Messed Up... HELP!!

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Message 65 of 65

Hello Rewards Warriors,

 

My transaction history changed to yesterday's date after completing half of the video activities today, started recording completed videos from 10/12.  

Is anyone else having problems with this issue?

@AARPTeri this makes it impossible to determine what's been completed, please review my Transaction History and correct the completed videos for 10/13.  Thanks for your help.

 

Have a Blessed Day,Screenshot_2019-10-13-08-25-41.pngMarylin

 

 

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