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The "You just missed AARP Rewards" problem is back

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Regular Contributor

The "You just missed AARP Rewards" problem is back

It's been going on for a couple of days.  Looks like it happened before in 2019

https://community.aarp.org/t5/General/You-just-missed-AARP-Rewards/td-p/2192751

but that thread seems to be too old to add new posts.

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Super Contributor

@AARPJanelleM - I have been having this issue for some time now and it is not fair for those that are losing out on the August Extra Credit rewards since we are not getting the credit for seeing the videos, I sure hope that this problem can be resolved soon

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Regular Contributor

Having the same issue from my phone and from my iPad.  Don’t have Chrome to try from there.  

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Trusted Contributor

I have Chrome on my tablet and laptop both are not working. 

can't get credit for viewing videos. This is day 6. Hope this is resolved soon as I won't be able to get points after today. I have been getting points with Quizzes.

 

 

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Contributor

I am also seeing the "missed AARP rewards" notification for the past 2 days and I hadn't tried for a couple of days before that. Frustrating!

 

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Newbie

Actually, try google Chrome, its working for me in chrome, but not in Firefox

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Regular Contributor

Didn't help me in Chrome.

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Newbie

Same issue.

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Contributor

Having the same problem since the begiining of August.

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Conversationalist

Been having the same message.  The videos aren’t being ticked off after viewing.

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Regular Contributor

Having the same problem.  When I open a video to watch, it does not show the usual 300 points available.  My wife's account is working fine.  Very frustrating. 

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Regular Social Butterfly

Hey, there! If Mrs account is working fine with videos, what computer, and what web browser is she using?

 

Thanks in advance!

 

#StaySafe


#VegasStrong
Phil Harris, actor and showman, to John Fogerty of CCR: “If I’d known I’d live this long, I’d have taken better care of myself.”
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Periodic Contributor

Same problem. 

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Periodic Contributor

Same problem. I've been having this problem for the past week. I use Chrome since I've never been able to get AARP Rewards to work with Firefox.

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