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Trusted Social Butterfly

Submitting a Ticket in AARP Rewards

Could anyone let me know how you submit a ticket about an issue?  Major problems with my Transaction History.

Thanks so much.

 

Have a Blessed Day,

Marylin

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Social Butterfly

Hello Marylin,

@mi4090 

There may be a better site for submitting a form for help.  But, the one that comes to mind is from @AARPTeri 's post on 9/24.  The link directly to her post in the Community is: https://community.aarp.org/t5/AARP-Rewards/Meet-the-new-AARP-Rewards/m-p/2185093#M1

 

In the post she states:

...

"Please note that while you begin to explore the program over the next few weeks you may encounter limited reward options and/or restricted functionality as the Rewards team actively works to fully launch the program. If you come across something not working like youโ€™d quite expect it to please give us the heads up! Provide your feedback using the following form: (https://survey.foresee.com/f/z87iDN5B8B)."

...

 

After clicking on the link above there was another link to "contact us": https://www.aarp.org/about-aarp/contact-us/?intcmp=AE-HP-FTR-CONTACT

 

It is too bad that you don't have help for your problem yet, but, maybe someone will fix your problems before you hear back from the links above.

 

 

AndrewToo
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Trusted Social Butterfly

@andrewtoo 

Andrew, thanks so much for the direct links and noticed that @AARPTeri never responded to my post about Transaction History being messed up.  My transaction history is becoming more messed up each day. 

@SueP280957 thanks for the number, but I've had it since the first day of AARP Rewards and posted it for the Community.  I was on hold for (2) hours today and transferred (4) times, hung up on by Supvr Eburka and got a Rep after 2 hours and 10 minutes to give me a Case#, not sure if that's accurate.  I guess it's called Case instead of Ticket now.

 

Hopefully I can get some help, but I don't think so.

 

Have a Blessed Day,

Marylin

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Periodic Contributor

Why not just call AARP Rewards? (866)451-6305
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