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Contributor

Re: Disappointed in the new rewards program

No Auctions and can win only one sweepstake a month.  Who would be happy with the changes?

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Social Butterfly

@andrewtoo 

Thanks Andrew

Appreciate your help and info.... always a blessing

Ginger :  ) 

🙂 Smile & the world Smiles with you 😉 Pass one on....its free
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Contributor

Besides myself I would love to know how many people ,are dissatisfied with the new rewards program its not gratifying at all

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Periodic Contributor

I am discussed with this new program. It is a total waste of time.

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Trusted Contributor

oh a few thousand i think

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Periodic Contributor

I agree.  I miss the chances for the simple rewards of something I could use like a $5 gift card.  I am not interested in bluetooth pill organizers (who comes up with these ideas?), stock car racing,or another water bottle.  I have tried to use the initially free option to "win" a few of the daily or weekly prizes but the odds seem to be quite low.  I also feel like the few options to use points are focused on what they think old people need or want but frankly I don't feel like I fit into the preceived mold.

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Regular Contributor

I am also disappointed in the new rewards program.  There are many reasons that I am disappointed.  One reason is the "Filter By" to earn points.  The Themes are okay.  My problem is with the "Sort By" either Recommended or Point Value.  I keep having to page down to find videos or quizzes that I have not completed.  It gets old to page down and page down.  It would be great to have only the videos or quizzes that I have not completed come up first.  Or I would like to have additional filters. 

 

Also, after I finish a video or quiz, I have to click on Redeem, go back to that page and click on Earn, and then go through all the filters again.  Gets very old.  It would be nice to go back to what I had filtered before completing a quiz Instead of going through the whole process again.  It is really just a waste of time.

 

I also find the Rewards lacking.  I liked the old Auctions.  At least I had some chance of winning something.  Although I really objected to the tier policy on the old Rewards for Good.  I shouldn't have had to "pay" more for an auction only because I had "saved' points for quite a while. 

 

On the new program, showing all gift cards that you can buy, is not a Reward to me.  I am probably never going to win a Sweepstakes.  I haven't yet.  The items to spend your points on, such as a water bottle, do not interest me.  Therefore, only the Daily Instant Win, or perhaps the Weekly Instant Win, is of interest to me.  And some of the items on the Instant Win, are not for me especially if there is not a store in my area in which to use the gift card.  Other than the Instant Wins, I am wasting my time.  I may be learning a few things on the quizzes and videos, but that is probably it.  I hope some changes will be made to the new program.

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Trusted Contributor

I agree totally with what you said

i have just given up on the new program 

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Recognized Social Butterfly

AARP Rewards wasn't ready to be launched.

 

Have a Blessed Day

Marylin

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Contributor

ME! I'M DISAPPOINTED! 

 

So, disappointed. This new rewards program really sucks and is just a joke. 

A pitifully small catalog of rewards, especially in points only rewards, so-called "local deals" which are no better than the coupons that come all the time in the mail, Most of these "deals" require you to use points for discounts that you could get for free anyway. 

 

The selection of merchandise is puny and sad. Really? Does anybody really want or NEED another run of the mill water bottle or a pill organizer??? Oh boy, really excited about those!

 

No Daily Deals, no auctions with gift cards and other items that actually have value. No magazines of any kind including points only ones. 

Really AARP??? It's not even worth spending time trying to earn points if there's nothing to even spend them on. Whoever came up with this idea should be fired. You've let us all down.

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Periodic Contributor

I totally agree.

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Trusted Contributor

yes  new AARP REWARDS does suck 

Hello World is terrible and now they demand our phone numbers 

who might they distribute those to??

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Periodic Contributor

I agree.

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Contributor

The only reward I can redeem is the Fitbit sweeps. I can’t redeem nto the other sweepstakes, I can’t redeem with points like the charging pad, and I can’t even get any of the gift cards. Is there a problem with the redemption? 

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Periodic Contributor

DISAPOINTED IS NOT THE WORD ; BEEN TELLING AARP THAT THE PROGRAM DOES NOT WORK WITH AOL GOLD ; AND THE 3,000,000 PEOPLE TRYING TO USE IT  ; NOONE EVEN RETURNS THE MESSAGES ; BETA WHO THE HELL USES A KNOWN PROBLEM SYSTEM TO START SOMETHING NEW...........FROM DAY 1 YOU CAN DO QUIZZES ; OR ANYTHING UP FRONT ; BUT ; WHEN YOU GO TO REWARDS AND "REDEEM" 1st THING IT TELLS YOU YOUR "BROWSER IS OUT OF DATE" AND GO TO CHROME ; WELL IS UP TO DATE AUTOMATICALLY AND UPDATED DAILY AND MY BROWSER IS "CHROME" ; AND GUESS WHAT I CAN DO THE "SWEEPSTAKES" ; NO PROBLEM ; BUT EVERYTIME I GO TO PICK FROM THE "ALLREWARDS" IT SENDS ME BACK TO THE "REWARDS STARTING PAGE" ; THEY DON'T KNOW TO FIX IT  ; PERIOD.

 

ANYONE ELSE HAVING PROBLEMS ??????????????????

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Periodic Contributor

ALMOST 2 MONTHS STILL WILL NOT DO DAILY OR WEEKLY OR PICK ANYTHING IN REWARDS ; CAN DO GAMES ; AND QUIZZES ;AND PICK AND USE THE SWEEPSTAKES .....................

 

HELLO ; DOES ANYONE DOING THIS NEW SYSTEM ON THE I.T. END KNOW HOW TO FIX ANYTHING ?????????

 

AOL GOLD IS UP TO DATE ; GOOGLE IS UP TO DATE AND THE BROWSER ; AARP DOES RECONIZE ANY OF THIS GOING ON 2 MONTHS ; HELLO ; WHY DID THIS WORK IN THE OLD REWARDS AND NOT NOW .

 

AND IF I'M DOING SOMETHING TO NOT MAKE YOUR "NEW FANTASTIC SYSTEM" WORK TELL ME WHAT IT IS  ! I KNOW YOU CAN'T ; I CHANGED NOTHING !

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Contributor

I am also disappointed in the new rewards program the only Sweepstake I've been able to enter is the Fitbit Sweepstake, I can't find or enter any of the otherones that are listed at the bottom of the Fitbit for the Rules.

 

I think this was done on purpose so that no one will win.

 

AARP Rewards you have to do better and better direction on where to find things.

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Community Concierge

@kk3602 we appreciate your feedback. Please note that the catalog is not fully developed yet. We plan to add more redemption options, including point only magazine subscriptions! We appreciate your patience- stay tuned!

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Periodic Contributor

When will they bring back the discounted gift cards?  Why did they take away just about all of the discounted giftcards?  It has been over a month since this "NEW AND IMPROVED" rewards program went into place.  The only improvement I'm seeing is AARP benefitting from this: taking away from the SENIORS and saving money from taking away the rewards we used to have.  

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Periodic Contributor

Agreed. Used to be $5 discount on cards. I ended up getting paper printouts. I ordered actual cards. I understand about recycling so don't mind in the future but AARP Rewards needs to state that they will be printed out using our ink and paper. Sort of makes the $2 discount even less.
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Newbie

I get free magazines with my Prime Amazon Account.  Never giving up Prime.

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Trusted Contributor

Thank you Briana and Teri (I wouldn't want your job right now!) I just found this little corner of the site....yes, I am disappointed---especially considering the months prior full of promises. But I will hang in there, because I have seen some small signs of progress, although I will hold onto most of my points until some worthwhile gift cards and merchandise become available. I will be watching! Just wish the rollout had been better---I think a lot of people will just get fed up and leave.

choochoochas
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Contributor

I am disappointed as well, it is not user friendly.

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Contributor

I don't know where the new rewards program resides, but I'm disappointed that I cannot find the old list of items I've purchased under the old program.  Why delete those?  Also I ordered 2 magazinesthat were zero points befor close of the program to use up some points, didn't receive a confirmation for one of them so don't know if it shows a having been ordered by me since there's no record online.

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Contributor

The new Rewards feels like a sham. The local offers are from places I would never use or visit. I don't like gift cards because they often don't work. Basically, it's $4 or $5 off cards. Why don't you just drop this and ask people to volunteer for research? 

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Regular Social Butterfly


I got a lot of free magazines, but I understood it would be quite a few weeks before we would be getting them. I have lost track to know when they will be coming, but I will pay attention now. As of today, no magazines.
Live For Today, No One is Guaranteed a TOMORROW !
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Community Concierge

Hi @angeleyes64, may I know when did you order the magazines? I'll be happy to help.

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Regular Contributor

Mine and my daughters weight watchers magazines were ordered a month or two before the program changed. I am unable to access the exact date any longer. 

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Social Butterfly

@BettyB374802 

Hello Betty

I ordered the "Women's Health" magazine with points/ Daily Deal offered 2 days b4 program ended I've not received it as of today All other magazines I ordered Points only Deals b4 R4G ended I've been receiving for month or so & think ones sent to family are being received. No idea what the issue is with Women's Health? Nor can we access our orders anymore?? Anyone ideas??

Just wanted to respond to you to say your not alone & also there is a Forum available for old R4G program info I've not gone there lately but going to go post about my magazine order see if can get help vs calling Customer Service which only causes me frustration 

Good luck hope you get yours soon

Happy Monday 

Ginger  :  ) 

🙂 Smile & the world Smiles with you 😉 Pass one on....its free
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Social Butterfly

@BettyB374802 

@AARPTeri 

Hey Betty sorry I've led you astray just went to Forum had saved in my list It no longer exists 😕🤔 Bummer

Teri can you please help without us having to call Customer Service? Also why was the R4G Forum removed? Thanks really appreciate any help/ info you can provide.

I ordered Women's Health magazine couple days b4 R4G ended haven't received yet all other magazines for points have been receiving month or more 

My order confirmation # is:

DRWS-12731258 

Used 1500 points for yearly subscription of 10 issues on Saturday 9/21/19. 

Is there anyway to access info & order status of our past orders from R4G? I've not been able to find any way to creating my need to post for help 

Thanks

Ginger  :  )

🙂 Smile & the world Smiles with you 😉 Pass one on....its free
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Social Butterfly

@andrewtoo 

Hey Andrew just recalled think you also ordered

"Women's Health" magazine same time as I  Have y'all been receiving yours? 

Thanks 

Have a beautiful week 

Ginger  ;  ) 

🙂 Smile & the world Smiles with you 😉 Pass one on....its free
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