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Periodic Contributor

Points discrepancy

For months have been trying to get the points discrepancy on my account resolved. The emails i get from AARP rewards show one amount but when I log in it shows I have nearly 65000 points fewer. I was told about 2 months ago that it was being investigated by the AARP rewards people and haven't heard anything since. Anyone else having similar issue?

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Retired Community Manager

@j751934a Sorry it's taken so long to get a response. I've re-escalated this issue for our engineers to look into.

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Periodic Contributor

Another month with no response and/or resolution. 

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