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No Longer Receiving Community Forum Alerts or Emails

For the past several months, I was receiving Community alerts and emails into my Spam Folder.   There was a fix to remedy this issue, and I was hoping to receive them into my Inbox instead.   After the fix, I am no longer receiving Community emails or alerts from this forum. 

 

I am wondering if there are other members who are no longer receiving the Community Forum notices??

 

JoLo49

 

 

Community Manager
Community Manager

@JoLo49  @mi4090  @gm5271  We are still digging to see what is causing this, while it appears to have fixed for some we see not all so will continue to work to get resolved for you users who are still experiencing this.  Thank you so much for your patience!

AARPTeri
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Thanks, @AARPTeri ,

 

I would even be satisfied to get the alerts back into my Spam.

Regular Social Butterfly

Hello @JoLo49 

 

I've again started finding Community email in my Spam folder. 

 

Community Kudos email is proof and also connected to Ace Badges and Status Ranking increases.  

 

If you don't receive these emails it's easier to remove badges and not upgrade Status Ranking.

 

Have a Blessed Day

Marylin

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@mi4090 

 

Thanks for letting me know you are now receiving the Community emails in your Spam folder.  After the fix, I no longer receive the Community emails.  I much rather receive the emails in Spam than nothing at all.

 

It is so strange that we are all experiencing a different outcome to the fix.  Hope a "real" fix will be implemented soon.

Regular Social Butterfly

Hello @JoLo49 

 

I stopped receiving (post, kudos, email) before the fix.  It is strange how fix is affecting everyone in different way.

 

Hope you and @gm5271  (Ginger) start receiving even Spam soon.  Must say I only found (1) in Spam.

 

Have a Blessed Day

Marylin

Social Butterfly

@JoLo49 

Hey JoLo

Noticed your new thread after already posted to other one... so I'm repeating myself

I'm in same place as you NO LONGER RECEIVING ANY COMMUNITY NOTIFICATIONS AT ALL (replies/kudos/posts) in Spam or anywhere

As you stated I'd rather get in spam than none at all  😞

Enjoy your week! 

Ginger ; ) 

🙂 Smile & the world Smiles with you 😉 Pass one on....its free
Conversationalist

Hi @gm5271 

 

Thanks for letting me know you're also not receiving the Community Alerts.  This fix made it even worse to not receive anything.

 

Hope a real fix will be done soon.

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