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Contributor

Never received my Daily Deal I bought today

I'm asking you to resend my Outback Steakhouse Daily Deal I bought today 09/17/21 for $14.00, $20.00 value. Either it was never sent or I never received it. I screensaved my order number if you need it.

Thank you, Jodi

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Community Concierge

@jm64331804 @DeborahK182199 @TerryS716565 @shamit  AARP Rewards is currently experiencing a delay with sending confirmation emails for gift card orders. Please allow the maximum delivery time of 72 hours to receive your gift card. We appreciate your patience. If the 72 hour window passes with no confirmation email, please let me know. 

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Periodic Contributor

Janelle, thank you, my wife received her Outback gift card earlier today. You guys always come through when there's a little bump in the road. Have a great day!

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Community Concierge

@jm74642624 Fantastic! I'm glad she received the card. Have a wonderful day 🙂

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Contributor

I did not receive it either.  Hopefully they get this resolved. 

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Regular Contributor

I never received my Outback Steakghouse gift card either.  Thank you for looking into this.  

 

 

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Regular Contributor

Still no gift card but charged my account!!!

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Super Contributor

You are not the only one.  I haven't received it yet either.  I did call the Customer Service number and he asked if I had called earlier because it looks like they tried to send it twice.  I said no I hadn't.  He put my on hold and came back and said that they are having trouble with the rewards site. Yes again!  That's why they tried a second time. Neither of them worked.  And they know it.  Apparently a lot of us didn't receive it.  He said we should receive it in a few days.  The thing is they can charge your credit card immediately with no problem but can't deliver what you paid for.

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