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Contributor

Gift card

I booked a flight and car rental through you.In doing so I was supposed to be rewarded a $50. Gift card.  I requested it and received an email with the link for it but I only received a reference id number.  No visa gift card number or anything.  

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Regular Contributor

Hi @ro6250 , here to help! We certainly understand your concern regarding AARP Travel Center provided by Expedia. We would be glad to work with the Escalation team at Expedia to have this investigated for you. To do this, we will need more information. At your convenience, please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text and provide the following:

- AARP membership number (or home address)

- Best email address & telephone number

- Description of your issue along with your itinerary number

- Please mention that you are requesting an Escalation or assistance from AARP regarding this issue.

 

We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

Contributor

Thank you .  After text, robot text, and email and here it has been fixed.  Thank you for your time.

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