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Newbie

Fix the payment issue

I can't be the only person with payment issue I have tried several times and I get the same error

it does the same when I try to pay with PayPal  too! 

there's nothing wrong with my card

 

703201DC-8274-4D3A-8956-971609542F31.jpeg

 

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Contributor

Hi AARP, i need help why i cannot using my credit card to pay some gift card.

There was a problem with your payment. Please try again or contact AARP Rewards Support at 1-866-451-6305.

I think my card no problems. can you help me please.

 
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Contributor

Hello AARP i got this payment error to. There is nothing problems with my card number. When i click checkout just gettin error message. Please check back your system. I think any problems with your system.

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Retired Moderator

@KeithS843594 What browser are you using? Have you tried logging out and back in to your AARP Rewards account already? 

AARP Community Manager
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Newbie

I use Mozzila Firefox and already logging out and login back to my account. but seem gettin error page when i put my card number.

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Retired Moderator

@NelidaP335098 All forms of payment are currently working. You can send me a private message if you need more help. 

AARP Community Manager
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Contributor

I got some issue with payment form too. i use my credit card but gettin error page.

where i can to contact about this problems?

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Retired Moderator

@AlexD368089 Call 1-866-451-6305. 

AARP Community Manager
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Retired Moderator

Circling back on this @ArthurL683529. There is no known issue with payments in AARP Rewards at this time. Please feel free to contact us via Private Message if you need any more help. 

AARP Community Manager
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Retired Moderator

@ArthurL683529 What browser are you using? Please clear your cache and cookies, log out and back in and let me know if that does the trick! 

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