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Bad Rental Agreement with Avis/Budget

Im a valid member of AARP and i used Budget to rent a vehicle for a few days while my vehicle was being repaired and when the repair to my personal vehicle was completed early i returned there rental vehicle 2 days early.. When i requested they give me back credit for the un-used days they refused to honor the un-used days i did not use the vehicle.. This is a horrible policy by Budget and AARP and it leaves me no choice to contact the better business bureau and my local congressmen of this policy.
Thank You
Matthew

Regular Contributor

Hi there, here to help! We certainly understand your concern regarding Budget Rental. Please note, price per day may change based on the amount of days for the rental. For example, the provider may offer a week (7 days) at a discounted rate whereas 5 days would cost more per day.

 

If you would like this investigated further, we would be glad to work with the Escalation team at Budget to have this investigated for you. 

Please either give us a call at 1-888-OUR-AARP (1-888-687-2277) to request an Escalation or send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPBrittanyS” into the “Send to” box https://community.aarp.org/t5/notes/composepage . Please provide the following details in your message:

  • Full name
  • AARP Membership # (or home address)
  • Phone # and email address to contact you
  • Description of your issue

We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

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Regular Social Butterfly

Discounts apply to specified periods. The rates are lower than per se other lengths of use. If I rented a vehicle for 4 days, I would not expect a discount if I returned day 2.

 

Perhaps this is what happened in this circumstance? Perhaps a daily rate replacing "un-used days" in multi-day rate?

 

We all need to remember awful behaviour has become "normal"; that to me needs to stop. We need to remember when we trusted each other "way back"...

 

And to be honest in my humble opinion, your local congressman and mine are spineless autocrats, chosen by other #dotard affiliates.

 


#VegasStrong
Phil Harris, actor and showman, to John Fogerty of CCR: “If I’d known I’d live this long, I’d have taken better care of myself.”
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