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Re: AARP Rewards is a disapointment

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Message 31 of 37

@GlennC529142 Right now, there isn’t the ability to filter or search the Rewards catalog.

AARP Community Manager
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Re: AARP Rewards is a disapointment

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Message 32 of 37

@AARPConnieB 

Why ask members to call a number where nobody can assist you.  Spoke with (3) Customer Service Reps and (2) Supervisors to no avail.

 

Everyone in Customer Service needs to be trained to stop talking and listen.  AARP where are you getting these unprofessional, no nothing, can't understand anything folks from?

 

Let us rate the Customer Service we receive, like other major companies (i.e. AT&T) and pay them based on how they are rated by members.  I guess the building would be emptySmiley LOLI

 

Have a Blessed Day

Marylin

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Re: AARP Rewards is a disapointment

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Message 33 of 37

hi, for questions regarding rewards points, please contact AARP Rewards Support by calling, toll free: 1-866-451-6305. Representatives are available from 7:00 AM to 11:00 PM ET. Thank you!

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Re: AARP Rewards is a disapointment

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Message 34 of 37

Ditto.  Old program seemed better.  Anyone know how to sort rewards by points or value?  Thanks.

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Re: AARP Rewards is a disapointment

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Message 35 of 37

totally agree nothing I will really use on any of the options offered. I liked the old rewards program. 

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Re: AARP Rewards is a disapointment

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Message 36 of 37

Hello @jimmiezwei 

Jimmie you're not alone I'm sure thousands of members haven't renewed.  This is not acceptable to treat paying members this way.

 

Have a Blessed Day,

Marylin

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AARP Rewards is a disapointment

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Message 37 of 37

After a couple of month on the "new and improved" rewards program I am bitterly disapointed in the lack of usable resturant gift cards as well as some travel related ones.

 

1. Low price points ie $23 for a $25 dollar card an 8% savings

2. Only allowed one card a month from a retailer

3. only 3 retailers can be purchased from in a month

 

I barely cover the cost of an evening meal with my wife with those rules, much less one nice meal each week.

 

My only reason for joining AARP was for the 50% point bonus for members in the R4G program.  If this new program does not improve significantly, I wont renew my membership when it expires.

 

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