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Bronze Conversationalist

AARP Rewards Gateway Timeout

I have been trying to access AARP Rewards.  I get the following error message:

504 Gateway Time-out

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Contributor

I am getting this message this morning...was fine last night. Anyone know what is causing it?

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Social Butterfly

@AARPJanelleM 

No 504 Error thus far today.  Played two videos and checked that I received points for them on the Transaction History.  Entered instant wins, had a little trouble pulling up official rules on a couple of them however it worked itself out after a few attempts.
Thanks

AndrewToo
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Community Concierge

@andrewtoo Thanks for the update! Be sure to let us know if you have any further site issues 🙂

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Contributor

I've been able to access Rewards once. The very first time I signed up. Since then, almost two years now, I have not received anything from them (email, newsletter, point summary, etc.) and have not been able to access Rewards. Customer Service has never been able to help the several times I've called and chatted. Some reward.

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Community Concierge

@k380494p @andrewtoo  Have you been able to access AARP Rewards? The site is up and running properly. 

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Bronze Conversationalist

@AARPJanelleM   Yes, I have been able to access AARP Rewards with no issues today.  Thank you.

 

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Community Concierge

@k380494p Fantastic, you're welcome! 

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Regular Contributor

working fine for me

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Community Concierge

@LR54 Great!

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Social Butterfly

same here: 

504 Gateway Time-out

AndrewToo
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