Thank you all for your patience as we work through fixes in our Beta version of AARP Rewards. We provided links in the community to the Beta program knowing you were anxious to participate. Beta really is about testing and getting out the kinks before we truly go public. We appreciate your help providing feedback, but hope you also understand that we will be fixing bugs and issues along the way. We apologize if this was not clear when began posting in the community to jump in and test.
I also worked in IT and I agree. I would have lost my job if I released something with this many problems. Beta testing is usually done with a limited number of participants. I also think a lot of the complaints revolve around the rewards which don't seem to be as "generous" as the old program. I don't know how the old rewards were paid for and if that has something to do with the setup of the new rewards. An explanation from AARP might help.
It seems like the members are actually doing the testing.....was ANY testing conducted prior to release? I was in IT and if we had released anything as horrendous as this, we would have fired. This is quite disappointing to say the least.
How long do you expect this to stay in BETA before it is complete? This has probably been one of the worst BETA experiences ever. And...we actually pay to be members of AARP for the reward program only. Whoever developed this new rewards is in the wrong position.