"Cancel Timeshare" ad

[JohnH812246]

In the July/August 2024 AARP Bulletin, an advertisement on page 65 offers a program to "cancel timeshares for you", by Wesley Financial Group. A very small amount of research indicates to me that Wesley is facing Federal and State charges for deceptive practices.

https://www.prnewswire.com/news-releases/vacation-ownership-developer-capital-vacations-has-sued-wes...

I clearly understand that the accused is innocent until proven guilty, but it seems to me that AARP should at least consider withholding advertisements for this business until the issue is resolved.  Timeshare ownership is fraught with enough perils, without adding this one to the mix.

[AARPConsumerCare]

Hi @JohnH812246, thank you for reaching out. We take feedback and complaints seriously, we'd will like to take a look into this. Please send me a private message with your name and email or use the "CHAT" feature located at the bottom of the page. - Diana G.

[JohnH812246]

Sorry, the only Chat I see (at the bottom on the Help home page), shows "Offline".  And, I'm not sure what address to send a PM to. 

[AARPConsumerCare]

No worries, @JohnH812246. I've sent you a private message. If you'd rather use our chat, please visit: https://help.aarp.org/s/article/contact-aarp?cmp=SNO-LITHIUM---&socialid=14270242328 and at the bottom of the screen you'll see a red chat icon. We're available Monday-Friday 8am - 8pm ET. - Diana G.