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Hi there, here to help. AARP members who book their first car rental of 2022 for travel between June 1-30, 2022 will receive a $75 prepaid Visa card when they follow the terms and conditions below:
If you believe you meet this criteria, please call us at 1-888-OUR-AARP (1-888-687-2277) or send me a private message and include the following information:
We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!
Hi,
We did the same thing as the person described on 7/13/22. I never go the email to submit my claim. I've been waiting the 30 days as requested. It's been almost 30 days, still no email. I called the number you listed above, got transferred around, got a rep who told me that it's only with a PREPAID (pay now) reservation. It did not say that anywhere in the email. As a matter of fact the new promo for $50 does not say anything about the reservation needing to be prepaid. I just spent a half hour or more on the phone with an AARP rep only to get hung up on.
I am sorry to hear of the difficulties faced when reaching out to AARP for assistance with the gift card. I would encourage you to reach out to us again in order to have your concerns submitted to Member Relations. Once an escalation is submitted, you will be contacted by a representative within Member Relations to assist you further and contact the provider on your behalf.
Please use this link (https://help.aarp.org/s/) to contact us by phone, chat or text. Include the following:
We look forward to hearing from you!
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679