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Problems with The Hartford

The following problems have arisen with the Hartford Insurance.

- I have inquired about home/condo insurance, most recently on 11/18/2020. Their response was that they do not offer property coverage in our area- Florida in my case- because it is a risky business.


- Most recently I have requested coverage for a new vehicle, a 2021 TESLA model Y. After numerous transfers  from one department to another I was told that Hartford does not provide coverage for Tesla vehicles because "it is a risky business" in Florida,

It appears to me that The Hartford picks and chooses whatever they want to insure. It was OK for them to increase the premium of my insurance for a 2018 Audi by approximately 20% at renewal time after the first year. My claim history is spotless and the few tickets that I have received received in my 45+ years of driving involved only parking violation.

I fully understand that insurance companies have the right to deny coverage at their wish; however I feel somewhat betrayed by AARP for sponsoring companies that do not fulfill their obligations. AARP should do a more in depth research and screening of the companies that they intend to sponsor to make sure that they satisfy the members needs.

Very disappointed with The Hartford and definitely will never use them again for my insurance needs.





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I have had some serious issues with Harford in the last month. They substantialy raised our rates. It is nearly impossible to contact an agent, and, if you have umbrella insurance you CANNOT get information about renewals, which in my case is on 6/1/2022. I went to consumer reports and found that Hartford is way down low in the ratings. I now switched to another company in the top 5 consumer report ratings and have saved over $1100 in my home, auto and umbrella plus very easy access to an agent. So AARP, you should consider your recommendation with HARTFORD.  Based on the comments I have seen is a common post on Hartford. I have lost my confidence in AARP to recommend any kind of provider. Buyer beware with AARP, including Hartford.


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