Periodic Contributor

It's been six weeks since requesting a quote from Hartford and still no duffel bag??

Is there someone here who can tell me how to check on receiving the duffel bag advertised in the Hartford Insurance ad in AARP magazine for requesting an insurance quote?? Please advise and thanks in advance.

Community Concierge

Hi @lkgeiger56 AARP Member Benefits Team here to help. We certainly understand your concern regarding the service provided by The Hartford. We’d be happy to forward your concern to the Escalation team we work with at The Hartford for their thorough review and investigation into the status of your duffel bag if you’d like. To do this, we will need more information. Please send me a private message in the AARP Online Community by clicking this link and entering my username, “AARPAngelaC” into the “Send to” box Please provide the following details in your message:

- First & last name
- AARP membership number (or home address)
- Best contact phone number
We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!

Regular Contributor

We've experienced poor service from Hartford and just recently switched to another insurance company. Hartford rates turned out to be higher then several others.We had been with Hartford over a decade and never looked at prices elsewhere, our mistake. 

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