Error sending advocacy letters

[rd3693]

I get lots of emails from aarpadvocacy@email.aarp.org (latest with subject "We will not cut Social Security").  Every time I hit the button in the emails to send a letter to my legislators, I end up getting an error message:

Bad Request

Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit.

I'm using the latest Microsoft Edge browser.  Any ideas on how to fix this?

[AARPJanelleM]

@rd3693 It sounds like you may have a firewall or browser setting that may be blocking you from clicking the links. Here is a direct link to the form in that specific email: https://action.aarp.org/secure/send-message-118th-congress-protecting 

You may want to try a new browser and check out our site troubleshooting steps here: The AARP Website Is Not Working As Expected

[rd3693 · Accepted solution]

Thanks, Janelle.  For some reason I didn't get notified of your reply, but I'm using the latest Microsoft Edge browser.

I figured out how to fix the problem.  I went into the browser settings and deleted all the AARP cookies, and it worked.

[AARPJanelleM]

@rd3693 Fantastic! I'm glad you were able to get to the bottom of it 😊