Content starts here
CLOSE ×
Search
Reply
Contributor

Can't log in to AARP Now app

When I try to log in to the app, it crashes. I get a message that there is a bug in the app and to clear the cache before restarting, which I did. Then I updated the app also uninstalled and reinstalled fresh. No luck. I'm on a Samsung Galaxy A13. I have used the app successfully in the past. 

0 Kudos
300 Views
3
Report
Community Concierge

@JocelynB274226 Thank you for taking the time to reach out. I apologize for any frustration this has caused. We are aware of this app issue and our team is working to correct it. In the meantime, you may be interested in logging in to the AARP website via your mobile web browser. Let me know if you need anything further, I'm always here to help!  - Janelle M.

0 Kudos
218 Views
2
Report
Contributor

Okay thank you Janelle.

0 Kudos
207 Views
1
Report
Community Concierge

@JocelynB274226 You are most welcome!  - Janelle M.

0 Kudos
181 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP