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Message 1 of 32

Hi @CarolD956526 have you logged out and back in again? This should correct the scoring.

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Message 2 of 32
mine just happen with another game
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Message 3 of 32

So, today it worked.  Logged out and logged in again and my high scores reappeared.  I hope this is not going to keep occurring.

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Message 4 of 32

Well, it's happened again.  My all-time high scores were gone the other day.  Then they reappeared.  Now they're gone again.  I tried logging out and logging in again.  Didn't work.

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Message 5 of 32

Thank you, @SassiLady. I hear you! (The worst is when I forget to complete the Security Challenge and I have to start my login all over!)

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Honored Social Butterfly
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Message 6 of 32

They say the second time is the charm. I had to log out and back in a SECOND time before my scores were correct. Just because I am retired doesn't mean I have time to waste. Not to mention those "moving letters" that don't work if you take too long to sign in.

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Message 7 of 32

Yes I just did and it didn't help. NOT to mention that if they know who I am I should not have to keep logging out and in.

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Message 8 of 32

Good morning, everyone. If you haven't already done so, would you kindly take the steps to log out and back in again? Thank you!

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Message 9 of 32

The games are ceasing to be an enjoyment.

My scores have gone to the deep six again, happened yesterday and has not been fixed yet.

Hmm, maybe there is a reason, are they taking from the lower to give to the higher.

My all-time high in Mahjongg Solitaire was 68 thou plus and the high was about 98 thou plus. Now I have lost about 14 thou plus and the high has gained about 8 thou plus and is up to 106 thou plus.

Just a thought, but I sure wish they would fix them.

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Message 10 of 32

July 18, 2019 - Klondike Solitare -  my all time score just decreased from  1237 to 1208!!!! PLEASE HELP

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