Reply
Highlighted
Community Manager

Re: my all time top scores have disappeared!

657 Views
Message 1 of 32

Hi @CarolD956526 have you logged out and back in again? This should correct the scoring.

Report Inappropriate Content
Highlighted

Re: my all time top scores have disappeared!

688 Views
Message 2 of 32
mine just happen with another game
Report Inappropriate Content
Highlighted
Contributor

Re: my all time top scores have disappeared!

721 Views
Message 3 of 32

So, today it worked.  Logged out and logged in again and my high scores reappeared.  I hope this is not going to keep occurring.

Report Inappropriate Content
Highlighted
Contributor

Re: my all time top scores have disappeared!

785 Views
Message 4 of 32

Well, it's happened again.  My all-time high scores were gone the other day.  Then they reappeared.  Now they're gone again.  I tried logging out and logging in again.  Didn't work.

Report Inappropriate Content
Highlighted
Community Manager

Re: my all time top scores have disappeared!

813 Views
Message 5 of 32

Thank you, @SassiLady. I hear you! (The worst is when I forget to complete the Security Challenge and I have to start my login all over!)

Report Inappropriate Content
Highlighted
Honored Social Butterfly

Re: my all time top scores have disappeared!

815 Views
Message 6 of 32

They say the second time is the charm. I had to log out and back in a SECOND time before my scores were correct. Just because I am retired doesn't mean I have time to waste. Not to mention those "moving letters" that don't work if you take too long to sign in.

Report Inappropriate Content
Highlighted
Honored Social Butterfly

Re: my all time top scores have disappeared!

818 Views
Message 7 of 32

Yes I just did and it didn't help. NOT to mention that if they know who I am I should not have to keep logging out and in.

Report Inappropriate Content
Highlighted
Community Manager

Re: my all time top scores have disappeared!

829 Views
Message 8 of 32

Good morning, everyone. If you haven't already done so, would you kindly take the steps to log out and back in again? Thank you!

Report Inappropriate Content
Highlighted
Honored Social Butterfly

Re: my all time top scores have disappeared!

905 Views
Message 9 of 32

The games are ceasing to be an enjoyment.

My scores have gone to the deep six again, happened yesterday and has not been fixed yet.

Hmm, maybe there is a reason, are they taking from the lower to give to the higher.

My all-time high in Mahjongg Solitaire was 68 thou plus and the high was about 98 thou plus. Now I have lost about 14 thou plus and the high has gained about 8 thou plus and is up to 106 thou plus.

Just a thought, but I sure wish they would fix them.

Report Inappropriate Content
Highlighted
Contributor

Re: my all time top scores have disappeared!

988 Views
Message 10 of 32

July 18, 2019 - Klondike Solitare -  my all time score just decreased from  1237 to 1208!!!! PLEASE HELP

Report Inappropriate Content
cancel
Showing results for 
Search instead for 
Did you mean: 
Users