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Re: mahjongg candy bug

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Re: mahjongg candy bug

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Hi @vegaslocal, this is good detail; thanks for letting us know. If you encounter this again, would you be willing to take a screenshot for me? Thanks again! -Lynne

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Re: mahjongg candy bug

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This has been happening for years. I'd estimate maybe once every 30 games. I just played one where I was left with a 6x multplier & a candy tile. Sometimes I'll be left with 4 tiles, none matching.

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Re: mahjongg candy bug

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Hi @ShellyF408648, if that ever happens again would you mind taking and sending a screenshot to me? We'd love to troubleshoot what/why this is happening. Thank you!

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Re: mahjongg candy bug

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Message 5 of 7

I'm glad you posted this issue because I have had that happen to me too in the past. I love this game, it's so much fun. 

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Re: mahjongg candy bug

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@pg97453 wrote:

Occasionally I get to the end of a mahjongg candy game and the last two pieces don't match.  Just took a screen shot - there were four pairs plus one orange jellybean and one pink barrel; no tiles were under any others.  This has happened several times, but this is the first time I remembered to stop and grab a screenshot.

 

Thanks!


Hi @pg97453, thanks for your post. We'd like to look into this bug and your screenshot would be really helpful to see. Would you be willing to reply and attach it for me (or send via PM)? Thanks again!

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mahjongg candy bug

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Message 7 of 7

Occasionally I get to the end of a mahjongg candy game and the last two pieces don't match.  Just took a screen shot - there were four pairs plus one orange jellybean and one pink barrel; no tiles were under any others.  This has happened several times, but this is the first time I remembered to stop and grab a screenshot.

 

Thanks!

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