Strange post when loading Solitaire games

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Re: Strange post when loading Solitaire games

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Message 1 of 9

Thanks for saying so, @honeybee2u!

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Re: Strange post when loading Solitaire games

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Message 2 of 9

Thanks to aarpLynne and aarp---for the explanation and quick fix!Smiley Happy

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Re: Strange post when loading Solitaire games

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Message 3 of 9

Hi, everyone, everything is back to normal. The issues we’ve been experiencing with video pre-roll have been resolved. We appreciate your patience as our team worked through this. Happy gaming!

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Re: Strange post when loading Solitaire games

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Message 4 of 9

I also am receiving this message before solitaire starts - just started happening yesterday (11/21).  Am playing on my destop PC and never had a problem before.  Was a game update done recently?  Was there a problem with this update?  TY 

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Message 5 of 9
yes, I almost cried but got some housework completed
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Message 6 of 9

Sorry about that, @rh16405975, we're hoping it'll be fixed soon. Have a good day!

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Message 7 of 9

  I am having the same experience.  Scores do seem to be posting.  Play on!

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Re: Strange post when loading Solitaire games

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Message 8 of 9

Thank you, @j58639b. Yes, we are fixing repetitive ads before game play. While this is being worked on you might see an "Oops!" message briefly appear in place of an ad (just like you described). This should not affect your ability to play the game. We apologize for the inconvenience while we work to resolve this issue.

 

games.jpg

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Strange post when loading Solitaire games

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Message 9 of 9

Before a solitaire game is loaded, I get the message:  "The player has been deactivated by owner of content."  The game loads per usual and I can play it but am wondering if this means if I win, it doesn't count?  (I haven't won one since this message appeared yesterday).  I'm playing on a regular laptop computer, not an IPad.  Anyone else getting this message?

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