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Trusted Social Butterfly

some games can't be played

When I try to play some of my favorite staying sharp games, the "play" button doesn't show up, only a demonstration of how to play. Are they under maintenance? I know it's not my computer because I've used both Chrome and Edge with the same results. This started January 9th. 

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Retired Community Manager

Hi @intersan and @Sherylretired, thanks for posting here. We were able to reproduce the issue and would like to share some steps to help resolve this for you. We found the issue is due to blocking third-party cookies in browser settings. Please consider updating the Chrome setting to “allow all cookies” as follows:

  • Navigate to Settings by clicking the 3 dots on the browser’s top right corner
  • Select “Privacy and Security”
  • Next choose “Cookies and other site data”
  • Under General settings, select “Allow all cookies”

 

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Bronze Conversationalist

I would like a cookie please  oatmeal raisin

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Newbie

Me too - have you gotten any response yet?

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Community Manager
Community Manager

@intersan would you please share the game names so we can take a look?

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Newbie

ALL OF THEM - NO PLAY button after the game loads

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