WHAT KIND OF SUPPORT IS AARP PAYING FOR WITH OUR MEMBERSHIP FEES?
AARP uses a third party vendor to support its games platform, Arkadium.
This vendor is located in RUSSIA.
This vendor also is ineffective in its support of the games platform.
One game in particular, 5 ROLL, has had cheaters hack into the leader boards and post IMPOSSIBLE SCORES for several years.
The support staff at Arkadium had sent me several emails stating that they were not being given enough control over the platform by AARP in order to correct the issue permanently.
The support staff at Arkadium sent me an email on February 26, 2021 at 5:30am Eastern Standard Time that attested to the fact that they had finally resolved permanently the issue of cheaters hacking the leader board to post IMPOSSIBLE SCORES.
This was a falsehood because, just this week, another cheater posted an IMPOSSIBLE SCORE.
I don't know how much AARP pays Arkadium but it is money wasted.
They made excuses for years and now are making unfounded claims about their successes.