For the past 2 days it isn't awarding reward points for anything.

[Jamie29]

For the past 2 days it isn't awarding reward points for anything.  Very frustrating.  I wish they would tell you when their site is having issues.

[WW393731]

We all need to contact them first thing on Tuesday (since Monday is a holiday) and demand they add the points to our account.

[JON33916]

Once again ... the Rewards Program is NOT working and awarding points after completing activities. WHEN WILL THIS WEBSITE BE OPERATIONAL? Things like this happen way to frequently.; Who is responsible for maintaining this site? Good grief.. its time to get someone who is competent. . 

[SereneSeagull]

Contact CEO at 

Dr. Myechia Minter-Jordan, CEO

AARP Headquarters
601 E Street, NW
Washington, DC 20049-0001

[WW393731]

I had an email for her but there was never a reply.  Why would I waste postage on contacting her?

[SummerOnTheWay1]

[Sunday 5/24/26 11:45am ET]

(1) @SereneSeagull , there are ALOT of members who have used your information!!! Thank you. 👍

(2) Chances of a CEO "reading" an EMAIL are "slim" but, hey - you have to do things your way @WW393731 . That is your right. 😉

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➡️[*** @WW393731 wrote:

I had an email for her but there was never a reply.  Why would I waste postage on contacting her?

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[SummerOnTheWay1]

Jamie @Jamie29 , yesterday (Saturday 5/23/26), the rest of us were able to MAX OUT. But with LOTS of work.

Today (Sunday 5/24/26), members can only do ONE ACTIVITY that gives points.

BOTH AARP & Merkle ( company that manages the AARP Rewards Program) have been OFF since Friday. They are OFF EVERY weekend. This time, they will be back the Tuesday AFTER Memorial Day.

*** Hard for them to "tell" us their sites are having "issues" if they are OFF. 😉

[WW393731]

I got a few completed but realized each time the page came up that showed an uncompleted activity and I clicked on it, if the rewards thing saying the amount of points this would credit, was MISSING, it was a waste of time to do the activity so I tried others  Still not maxing and trying it several times with the dreaded you earned points but we need more time is useless.

[WW393731]

And I doubt they are even interested in earning points or even being a member.  For them it is just a job.  Previous complaints about anything, they always say this is the first I heard about this, even with multitudes of complaints on this site or elsewhere.

[SereneSeagull]

There has been notices about Maintenance almost every week., @Jamie29 .    When you see those it’s a warning sign that problems will get worse.

[SummerOnTheWay1]

Lol @SereneSeagull , so TRUE!!! 😅

➡️[*** 

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@SereneSeagull wrote:

There has been notices about Maintenance almost every week., @Jamie29 .    When you see those it’s a warning sign that problems will get worse.

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