FAQ: What is Garden Bloom?

[AARPTeri]

Garden Bloom is a Match 3 game where you match different color flowers. The better you do, the more opportunities you have to repair Lucy’s dilapidated garden in between levels!

What is the goal of the game?

The goal of the game is to complete each level by succeeding in the level’s goals. Each level has different goals – a score to reach, a certain number of flowers to clear – and you have a certain number of moves to complete them. The fewer moves you need to reach your goals, the more stars you get.

When do I beat a level?
You beat a level if you complete the goals – which are listed on the left-hand side of the screen – before you run out of moves.

What are stars for?

When you complete a level, you’ll get stars – more if you complete it quickly. In between each level, you can use those stars to help repair Lucy’s garden.

What happens if I run out of moves?

If you run out of moves, you lose one heart. You start the game with five hearts.

What happens if I run out of hearts?

If you run out of hearts, you will need to wait until the timer elapses and your hearts recharge.

How do I play?

Playing Garden Bloom is very similar to playing other Match 3 games. Click and drag or swipe two flowers to swap their places. If the swap leads to three flowers of the same color lining up, those flowers will clear and new ones will drop in to fill their spots.

How much time do I get per level?

There is no timer in Garden Bloom.

What special pieces can I get to remove more flowers –- and what do they do?

A key to success is finding the special pieces – all of which are garden critters – that allow you to move flowers faster. After all, the fewer moves you use to hit your goals, the more stars you get, and the faster you can fix up Lucy’s garden!

You can access these special critters:

• The Bee – Match 4 flowers instead of just 3 and a bee will appear. Match the bee with flowers of the same color to remove the entire line.
• The Ladybug – Match two lines of 3 flowers at once and a ladybug will appear. Match the ladybug with flowers of the same color and all the nearby flowers will be removed.
• The Butterfly – Match 5 flowers instead of 3 and a butterfly will appear. Match that with another flower and all those flowers on the board will be removed.

Also, try to find ways to match two of the bugs – you’ll get a big reaction!

What boosters can I use?

As you progress through the game, you will unlock special boosters and powerups that will help you clear the more difficult levels. The boosters are very helpful, as you can choose one before each round begins. Your options are the same as the special creatures that you’ll see while playing:

• The Bee, which removes an entire line.
• The Ladybug, which removes all flowers nearby.
• The Butterfly, which removes all flowers of one color when matched.

Choose one of these at the beginning of each level (when they become available), and several of the spaces on the board will be replaced with what you chose. This is a great way to get started and have a successful run!

Can I replay a level after beating it?

Yes. You can reselect a level after beating it. This is a good idea especially if you received less than three stars the last time you beat it – there’s always an opportunity to max out your stars!

What do I do in the garden?

In between levels, you can either play the next level or go back to Lucy’s garden. There, if you have enough stars, you can repair some of the broken fixtures in the garden, such as benches and decorations. On the bottom left of the screen you can click on your to-do list, where you can see what you need to fix – and how many more stars you need to fix it. You can move around the garden by clicking and dragging (or swiping). On the bottom right of the screen, you can click on the book with the number in it to select another level to play.

How many levels are there?

More than 2,000!

Is my progress saved?

Yes. As long as you play on the same device and inside the same browser, your progress will save in between sessions.

Can I turn off the sound and music in Cubis 2?

Yes. Click on the gear icon, and there you can toggle the music and sound on and off.

[KymberleighC972237]

Well, it seems they still have work to do because it's still resetting back to level 447 and level 449 is still eating away at about 15 lives before it will allow the level to be played. 

[Winter2025VA]

[9/21/25] Good Morning Kymberleigh @KymberleighC972237 , did you report this to Arkadium? I am hoping if everyone does, they will fix it. Take care, Nicole!

➡️[*** KYMBERLEIGH 

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@KymberleighC972237 wrote:

Well, it seems they still have work to do because it's still resetting back to level 447 and level 449 is still eating away at about 15 lives before it will allow the level to be played. 

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[KymberleighC972237]

I I told Famboi which is the name that comes up when it's loading. Since that company creates so much HTML5 gaming apps, figured I'd go that route. Thank you!

[Winter2025VA]

[9/21/25] Interesting Kymberleigh @KymberleighC972237 , I have never heard of them. You are welcome! Take care my friend, Nicole!

➡️[*** KYMBERLEIGH 

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@KymberleighC972237 wrote:

I I told Famboi which is the name that comes up when it's loading. Since that company creates so much HTML5 gaming apps, figured I'd go that route. Thank you!

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[JulieL814759]

Well I have been playing...starting over from the very beginning...and so far it's going well. 

Arkadium instructed me on disabling my ad block. I know someone here wrote that it helped but I was still afraid to do that, not realizing you can just do it for specific sites. (what I don't know about computers could fill a stadium) Anyway that helped and Arkadium also told me that the "saving the game progress" issue is fixed. That remains to be seen but so far so good! 

Fyi, disabling adblock set me back to the very beginning, (once more) but since it wasn't working anyway I figure it's the price I had to pay.

[Winter2025VA]

[9/19/25] Julie @JulieL814759 , it sounds like they are trying to fix stuff for you. Now I need to get AARP to "hire" you as their Game Consultant = lol, you are learning alot from this nightmare. @AARPTeri , maybe you could ADD A THREAD FOR TROUBLESHOOTING THIS GAME. Julie has been working really hard with Arkadium to get stuff fixed. Would be totally awesome IF she had a SPOT to post ALL of her findings. Again Julie, I do APPRECIATE YOU my friend!!! Nicole. 💛

➡️[*** JULIE 

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@JulieL814759 wrote:

Well I have been playing...starting over from the very beginning...and so far it's going well. 

Arkadium instructed me on disabling my ad block. I know someone here wrote that it helped but I was still afraid to do that, not realizing you can just do it for specific sites. (what I don't know about computers could fill a stadium) Anyway that helped and Arkadium also told me that the "saving the game progress" issue is fixed. That remains to be seen but so far so good! 

Fyi, disabling adblock set me back to the very beginning, (once more) but since it wasn't working anyway I figure it's the price I had to pay.

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[JulieL814759]

Lol! Thank you Nicole--Consider me a sort of an ambassador perhaps!

Let's hope this is really the end of the disappearing game progress drama!

Now maybe does anyone know if we ever get more beehives? I don't see that in the instructions and I don't see them in the Shop. Also I still don't really know how to accumulate enough points to buy anything in that shop. Is it strictly from the occasional 100 points? Because the points I rack up while clearing a Level don't seem to end up at the Shop for spending. I don't get that part...

[Winter2025VA]

[9/20/25] Good Morning Julie @JulieL814759 !!! You are welcome & I think if EVERYONE contacts Arkadium about THEIR "issues", they will "fix" them at some point. Shame they NEVER tested this game on the AARP Game Site BEFORE it was released 7/24/25. So simple to have THEIR EMPLOYEES or AARP EMPLOYEES do this as an AARP Member. Take care my friend, Nicole  💛

➡️[*** JULIE 

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@JulieL814759 wrote:

Lol! Thank you Nicole--Consider me a sort of an ambassador perhaps!

Let's hope this is really the end of the disappearing game progress drama!

Now maybe does anyone know if we ever get more beehives? I don't see that in the instructions and I don't see them in the Shop. Also I still don't really know how to accumulate enough points to buy anything in that shop. Is it strictly from the occasional 100 points? Because the points I rack up while clearing a Level don't seem to end up at the Shop for spending. I don't get that part...

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[Winter2025VA]

[9/19/25] @loveBflo49 thanks for the update. Lol, which issue? There have been SO MANY that my "old" brain stopped keeping track. Take care my friend, Nicole. 💛

➡️[*** 

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@loveBflo49 wrote:

    Hi all,

    I received good news....or what I'm hoping is good news.  Arkadium says that it's been fixed  🙂 

 I haven't tried it yet, but will soon.  Here's what they sent me:   

"I am pleased to inform you that the issue you reported has been resolved. Please take a moment to check if everything is working as expected. If you need any further assistance or if you encounter any new issues, don’t hesitate to reach out to us. We will be happy to help."

  Good luck everyone!

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[loveBflo49]

   Hello..   the issue of the game reverting back to level 448...    I'm sorry to report, though, that the issue still exists.  I got up to level 462 last night before "x-ing out" of the game, and it went right back to 448 ☹️   

[cc66274730]

I got all the way to 499 and was reverted back to 448.  I have contacted them but no response as of today.  I'm sick of this!

[LindaWJoy]

You feel bad.  I kept playing without turning of the computer for days.  Got to level 760-something before the computer froze.  When I rebooted I was back at level 1.  😩

[Winter2025VA]

@cc66274730 Post edited - typo. [9/20/25] Hi, today is Saturday. Arkadium is probably off until Monday. How long ago did you contact them? Take care, Nicole

➡️[*** 

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@cc66274730 wrote:

I got all the way to 499 and was reverted back to 448.  I have contacted them but no response as of today.  I'm sick of this!

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[JulieL814759]

That is SOOOOO disappointing!!!

[Winter2025VA]

[9/20/25] Julie @JulieL814759 , yes it is.  ☹  And you have been a big help with trying to get things fixed. I am beginning to wonder IF this game will ever be fixed.  🤔  Will be 2 months in 4 days since Arkadium installed it on the AARP Games Site. Take care, Nicole!

➡️[*** JULIE 

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@JulieL814759 wrote:

That is SOOOOO disappointing!!!

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[Winter2025VA]

[9/20/25] Lol @loveBflo49 , as expected dear friend. Arkadium needs to remove this game, fix and then re-install!!! Nicole  😤

➡️[*** 

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@loveBflo49 wrote:

   Hello..   the issue of the game reverting back to level 448...    I'm sorry to report, though, that the issue still exists.  I got up to level 462 last night before "x-ing out" of the game, and it went right back to 448 ☹️ 

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[loveBflo49]

    I heard back from Arkadium again.... 

"My apologies, our team has found more issues and they're still fixing them.

We'll make sure to let you know as soon as the problem has been handled."

[JulieL814759]

So hello Everyone--

I got an email from Arkadium after I emailed re problems getting the shop/coins to  work.

"Hi Julie,

Sadly, we were miscommunicated to, and a different game was fixed instead of Garden Bloom. When we were informed, the answers had already been sent. We apologise for the miscommunication.

Regarding purchasing coins and boosts in the store via ads, would you please provide me with a screenshot of what you see?"

So I screenshotted all the screens related to when I don't complete the Level and get sent to the "out of moves, play again?" and then the Shop, and try to click but nothing happens--no ad, no coins, no moves, etc. and basically have to try the Level again. 

Anyhow--I thought that response was really weird, that they were fixing a different game?

I also answered that the biggest problem is that the progress disappears and people love the game but are frustrated. 

Julie

[Winter2025VA]

[9/17/25] Thanks Julie @JulieL814759 for this update dear friend!!! Nicole  💛

➡️[*** JULIE 

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@JulieL814759 wrote:

So hello Everyone--

I got an email from Arkadium after I emailed re problems getting the shop/coins to  work.

"Hi Julie,

Sadly, we were miscommunicated to, and a different game was fixed instead of Garden Bloom. When we were informed, the answers had already been sent. We apologise for the miscommunication.

Regarding purchasing coins and boosts in the store via ads, would you please provide me with a screenshot of what you see?"

So I screenshotted all the screens related to when I don't complete the Level and get sent to the "out of moves, play again?" and then the Shop, and try to click but nothing happens--no ad, no coins, no moves, etc. and basically have to try the Level again. 

Anyhow--I thought that response was really weird, that they were fixing a different game?

I also answered that the biggest problem is that the progress disappears and people love the game but are frustrated. 

Julie

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[Winter2025VA]

[9/16/25] @loveBflo49 , thanks for the update. Arkadium really needs to REMOVE this game, FIX it & RE-INSTALL!!!  😤  Moving forward, AARP needs to "fire" them and use ANOTHER company. YEARS of "issues" with ALL OF THEIR GAMES. Well at least they did let you know what is going on. 8 more days & will be 2 MONTHS since game loaded on AARP Site & NEVER working correctly.  🙄  Take care, Nicole!

➡️[*** 

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@loveBflo49 wrote:

    I heard back from Arkadium again.... 

"My apologies, our team has found more issues and they're still fixing them.

We'll make sure to let you know as soon as the problem has been handled."

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[a33936p]

like the others trying to post comments, I got kicked back to level 1 too--after getting to level 48. To add insult to injury, this stupid comment page doesn't even work right. Come on, we actually pay for AARP membership and this gave is advertised as one of the benefits. Fix it!!

[kp94239268]

Same here.

[TeresaK99298]

Same, thought it was me!

[JulieL814759]

Yes I'm also back to Level 1 after my browser had to do an update. But if the game will finally work right, and that remains to be seen... Well, let's just say I'm trying to be Zen about it because it certainly was frustrating before. So the question now is will it keep our progress? 

[Winter2025VA]

[9/16/25] @a33936p , this has been going on for YEARS with Arkradium. Time for AARP to "walk away" from them & use a company that APPRECIATES the AARP Members.  😤  Take care, Nicole!

➡️[*** 

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@a33936p wrote:

like the others trying to post comments, I got kicked back to level 1 too--after getting to level 48. To add insult to injury, this stupid comment page doesn't even work right. Come on, we actually pay for AARP membership and this gave is advertised as one of the benefits. Fix it!!

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[AbbieW954380]

well the game just threw me back to level 21 w/o my boosters and coin after I got to level 450. I did figure out that you can not use boosters on 448 or 449 otherwise it won't let you access level 449. I don't think game company is really that interested in fixing the issue. There is no reason to go back to level 21 unless they changed the game.....

[butterflyjam213]

I have been reset to level 1 after game seemed to work last night and I got to level 475.  I am not a happy camper.  Took all my coins and boosts with it

[TerriWells65]

The same thing happened to me, too! Argh!

[k454457f]

Same thing happened to me. When I reached out they said it was my device not saving. Now when I try to play it doesn’t save just sending me back to the beginning. Good luck. 

[Winter2025VA]

[9/16/25] @k454457f , this is so sad that AARP pays Arkadium for games that are NOT working "correctly" & they see NO reason to FIX the issues!!!  😤

AARP Teri @AARPTeri , can you ASK whomever makes the "decision" on the VENDOR to purchase NEW GAMES from to make Arkadium FIX all their games.

ALL members have been REPORTING the "glitches" since 7/24/25 when they installed this game on the AARP Site.

We are NOT upset with you as an AARP Employee, but something needs to be done.

Bottom line, maybe it is time to "walk away" from Arkadium.

Thanks,

Nicole. 💛

➡️[*** 

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@k454457f wrote:

Same thing happened to me. When I reached out they said it was my device not saving. Now when I try to play it doesn’t save just sending me back to the beginning. Good luck. 

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