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- AARP Games: Red Bar (Website Header)
AARP Games: Red Bar (Website Header)
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AARP Games: Red Bar (Website Header)
We just recently introduced our new website header (the red bar at the top of the screen) to provide a consistent user interface with the rest of the AARP.org website, improve website familiarity, and increase the speed of page load.
We’ve noticed some desktop users are having trouble with the website header bar impeding gameplay. We have determined adblocking software might be interfering, causing the header bar (red bar) to move down the page as you scroll (see photo below). This issue is remedied for some by turning off adblocking software.
For more information on the new website header, read AARP Games: Mega Menu (Website Header)
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@AARPHannah wrote:We just recently introduced our new website header
We’ve noticed some desktop users are having trouble with the website header bar impeding gameplay.
This issue is remedied by turning off adblocking software.
First of all, did your technicians NOT TEST this major change to your web site prior to populating it out to the users? Of course they didn't or you wouldn't have multiple users, using multiple browsers, complaining about the same issue.
Please, please don't dispense misinformation. As more than one user has already concluded, AdBlocker enabled or AdBlocker disabled makes NO DIFFERENCE.
Finally, having been a member for many years, having used this site for many years, I know for a fact that EVERY TIME there is a MAJOR CHANGE to the site, that there are issues that NEGATIVELY affect the users ability to use the site.
I don't know what testing procedures is used prior to introducing major changes but I know IT SEEMS LIKE there are none.
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Hi @Westover, @cmauld, @bonniesz50, @Meleah, @sj8493, @JPM56, @MaryK60871,
We appreciate you reaching out to share the issues you’re experiencing playing games. We are actively working on addressing two issues, i.e., the red bar and the expanded menu. Our technical teams are giving them top priority and it is expected the solutions will be rolled out this month, as each is available. We know they are paramount to a positive gaming experience. Thank you for your patience as the issues are corrected. As more information is available, it will be posted here.
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Hello Hannah.
Thank you for listening. I am not using the site right now. I loved playing the games every day and miss that. I also, at least once a week, visit the main site to review what was new and my benefits. I enjoy the benefits of being an AARP member. I have been a member for over 15 years. Thanks again for responding and I hope it gets fixed.
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This is NOT true. I disabled my ad blocker and the header still follows me down the page and covers the game making it unplayable! This is not ok...how are people supposed to play the games on here with that bar covering the game? Please just fix the problem!
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I found a workaround, but it's just temporary and something we shouldn't have to resort to in order to play the games on here. I really do hope they are listening to everyone, and care enough to finally fix the issue so we all can get back to enjoying our favorite games.
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@Meleah , what is your workaround? 🤔
[*** @Meleah wrote:I found a workaround, but it's just temporary and something we shouldn't have to resort to in order to play the games on here. I really do hope they are listening to everyone, and care enough to finally fix the issue so we all can get back to enjoying our favorite games. ***]
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Hello Hannah: I'm not sure adblockers are the problem. I had an adblocker in Chrome when this issue initially appeared. I switched to Edge, where I did not have an adblocker running at first, and the problem was mostly better. I've since installed the adblocker in Edge and the I'm still able to play. I just have to be very precise about how far I scroll down so the gameplay stays visible, but the red navigation bar doesn't jump down and interfere. So it doesn't appear that the adblocker itself is not causing the problem. Also, my wife does not have any adblockers and she still has the issue with the banner.
It does seem that there is a broader issue. I'm not sure that the web designers understand the audience very well. We are just looking for a bit of a pleasant pass-time with a simple interface. Most of us don't need to be hit over the head with additional info about membership. And we certainly don't need ads for silly tee-shirts, cosmetics, and orthopedic devices. I'm not sure if the web designers spoke to any actual users, but if they did, I don't think they listened.
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I am having the same problem. It definitely changed within the last week or two, and persists on two different computers and different browsers on each. The problem with any Arcadia-based site is they will not run at all without disabling ad blocker for me, yet I have no ad blocker available to block (have tried.) msn has an ugly-colored version of Word Wipe with no option to click ahead to the next game, but it bothers me less than this irritating moving red bar. Please, please, please put it back the way it was!
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Hi @SusanG320373 so sorry to hear you're having trouble! Please see this update from today: https://community.aarp.org/t5/Games-Talk/Accessing-Games-on-AARP-Technicial-Issue/m-p/2546340#M4897
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