AARP Games: Red Bar (Website Header)

[AARPHannah]

We just recently introduced our new website header (the red bar at the top of the screen) to provide a consistent user interface with the rest of the AARP.org website, improve website familiarity, and increase the speed of page load.

We’ve noticed some desktop users are having trouble with the website header bar impeding gameplay. We have determined adblocking software might be interfering, causing the header bar (red bar) to move down the page as you scroll (see photo below). This issue is remedied for some by turning off adblocking software.

For more information on the new website header, read AARP Games: Mega Menu (Website Header)

[SusanB53773]

Nope, trying to play Outspell and the menu has now covered my game, so again I have to click the CLOSE MENU button. I cleared my cache and logged out and back in. No, it is not fixed.  While sending this message I had to close the same menu 2 times. 

[9442758]

Be sure to clear browser, cache, and then see if it works okay. I have Firefox and Chrome set to do so when I leave each session. It's not moving today when I view it. Cheers!

[Dreelyn]

It seems to be fixed as of this morning (2/26). Fingers crossed it stays that way...

[dijitize]

It does seem to be okay as far as the games go.

[SusanB53773]

Nothing has changed for me. Same irritating overlay of the game I am trying to play.

[JohnM729645]

to put it politely- wilco tango foxtrot - how could it possibly take so long to remedy this ridiculous frustrating travesty?- or is the intention to retain it & let the chips fall where they may?

[d41808g]

 Yay it seems to be fixed

[SusanB53773]

Not for me. I use Firefox and Chrome. Still the same crappy rollover dropdown. 

[d41808g]

 my games and crossword have 1 ad that plays and then I get the games and crosswords with no banner blocking.  Having 1 ad is annoying but I am ok with this as a compromise  I have not cleared my cache or disabled my ad block

[d41808g]

and now it's not working!!!!  what is going on?

[SusanB53773]

Nope, still dropping down over the game boards. GRRRR. I have been a web designer for 30 years. It is not a difficult fix to stop a rollover and make it a "click to activate" menu. There is no excuse for frustrating paying customers.

[d41808g]

and there are no longer ads playing

[SusanB53773]

I am in the midst of playing a game of Outspell. I am 6 words into the game and already had to close this menu 5 times. It covers my entire game. I am heading over to Arkadium and cancelling my auto-renew on my AARP account.

[dijitize]

I'm not seeing any change. The annoying bar is still there. 

[cw34293]

I  I am using a laptop and do not use an ad blocker and the Red Banner constantly gets in the way of a game that I am playing.

[KellytheBelly]

It floats. Something from 'IT' by Stephen King. It's red and it floats and with every move you make it follows! Way to go, AARP! Complete and utter nonsense. No reason for this change. Nor the change in the side view versus the top view, which disrupts certain things, that obviously nobody ever tested, because if they did they'd find some problems with this whole shebang. Glad it's not just me! 🎈

[Erhm, @AARPHannah]

[bonniesz50]

Oh, what a perfect comparison.  Pennywise's evil red balloon!

[lr1880]

Get rid of it!!!! No one likes it, your IT department can do it , just DO IT!

[ww2767]

I do not use an ad blocker.  It is the ad or the red banner that are the problem.  Even on Full Screen I cannot see the whole game board at once.  Please remove one of them.  The "consistent user interface" is not necessary from the game pages.  It is already easy to use.

[gracenote8]

It has now been weeks.  My ad blocker has been off for weeks.  Cannot even play games effectively and now some other screen pops up.  Does not take weeks to fix this if someone was really concerned.  I am out of here, done.  

[traceexistence]

I sent a report about this a few weeks ago, it's still a problem. Chat just sent me here after I reported it again, & here are all the comments saying it's not just me. It is unbelievably frustrating that many of us here are savvy enough to know that it's an easy coding fix, yet they just aren't doing it. WEBMASTER, get to it. I PAY for it, make it work.

[jm97889929]

Hello! I'm a well-seasoned, pc-based computer user. I've done as you suggested and disabled 3 different ad-blockers (one from my browser, one from my antivirus package, and a browser plug-in designed block ads. No ad blockers running and yet the red bar bleeds over my Arkadium game session. 

You've had the ball in your court to fix this for over a week, and still it is unaddressed. Please fix this. 

[bonniesz50]

Oh, far longer than a week.  Their post about the red bar is from Feb 9.  They have had so very much time to fix it if they actually intended to.

[jimi52]

 I've had issues with their site for quite awhile, this was the straw that broke the camels back. Will keep using arkadium to play games.

[hogwaller38]

I turned off the ad blocker and i still cannot see my full game screen

[NaomiD787951]

The problem isn't fixed by removing the ad blocker.  Especially since I didn't have it on in the first place.

[SusanB53773]

I also am having a frustrating time with the red drop-down menu when I am trying to play games. I usually spend the first part of my day relaxing with games in attempt to keep my mind active after retiring. Now it is a pain to dodge the stupid menus. And no, I do not have an ad blocker.

[lenorefig]

Some mentioned Arkadium. It has all the games that Aarp has. There is no interference except a 1-minute commercial.No bars. Goodbye Aarp games I now am enjoying my morning games at Arkadium

[Dreelyn]

So here we are, two weeks after you broke it, and the site still isn't fixed; the games are still unplayable. Really? That's some poor customer service right there...

[MarkH705015]

Really, you want us to fix your bad coding? How about you fix your web site so I can use it rather then you using us. It's time to get real AARP. Your demographic is becoming more and more tech savvy. Poor web design and coding won't be tolerated as much as it once was.