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Conversationalist

Unable to Login to Access Earn Activities

@AARPTeri 

 

Although my name is in the top red banner, when I attempt to complete earn activities I am told to login.  When I try to login I get the following:

 

The email address that you provided, was not associated with a registered account. Please enter your email and password again or click here to register.

 

I have cleared my history and cache and still get the message.  This is happening on both my laptop and iPhone.

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Community Manager
Community Manager

@k380494p  @jm74642624  @mi4090  @Constantitan @WebWiseWoman 

 

Sorry to see that you were having an issue logging in this weekend.  Has this issue resolved on it's own?

 

Please let us know if you were able to log in later.  Thank you!

AARPTeri
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Periodic Contributor

Having the same problem, I can't log in because aarp doesn't recognize my email address. 

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Recognized Social Butterfly

Hello Rewards Warriors,

 

I'm having the same exact problem with earning points for 6/6/20 with non recognition of my account.

I was able to complete all my tasks, but unable to log in to my account to confirm I received the max points.

@AARPCaroline  could you please help?

 

Have a Blessed & Safe Day

Marylin

Capture+_2020-06-06-16-05-03.png

20200606_142410.jpg

 

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Trusted Contributor

I got the same message today. 

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Social Butterfly


@k380494p wrote:

@AARPTeri 

 

Although my name is in the top red banner, when I attempt to complete earn activities I am told to login.  When I try to login I get the following:

 

The email address that you provided, was not associated with a registered account. Please enter your email and password again or click here to register.

 

I have cleared my history and cache and still get the message.  This is happening on both my laptop and iPhone.


Seems to be videos only having the issue; quizzes work without the log in prompt.

 

#StaySafe


#VegasStrong
Phil Harris, actor and showman, to John Fogerty of CCR: “If I’d known I’d live this long, I’d have taken better care of myself.”
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