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Honored Social Butterfly

๐Ÿ˜‰ AARP, please fix these videos & quizzes for us!

Hello AARP!!!

 

We appreciate your Rewards Program but having some "issues" with some of your EARNING ACTIVITIES.

 

โฌ‡๏ธ[*** Please see OUR POSTS below.

 

Can you help US?  ๐Ÿค”

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Honored Social Butterfly

[Saturday 5/23/26 3:03am ET]

 

โžก๏ธ[*** Anyone else having these "issues" or am I special = just my Rewards Account? ๐Ÿ™„

 

(1) Several videos have NO "redeem circle" which as we know is the only way to earn points.

 

(2) Others have the "redeem circle" but NOT giving out points.

 

(3) Yes, there are a "few" which are giving out points but NOT many.

Silver Conversationalist

@SummerOnTheWay1 

I'm also having the same issues you are having.  Wasted too much  time trying to earn the points tonight.  Hopefully, it will get fixed soon.

Honored Social Butterfly

[Saturday 5/23/26:4:38am ET]

 

@JoLo49 , I was able to MAX out just now but geez, what an ordeal.

 

Lol, probably next week sometime with them being off every weekend.

 

Take care my friend,

Nicole ๐Ÿ’›๐Ÿค—

 


โžก๏ธ[*** @JoLo49 wrote:

@SummerOnTheWay1 

I'm also having the same issues you are having.  Wasted too much  time trying to earn the points tonight.  Hopefully, it will get fixed soon.


 

Silver Conversationalist

@SummerOnTheWay1 

Glad to hear you were able to MAX out.  I gave up and hope after the long holiday weekend, everything will be fixed.

Honored Social Butterfly

Thanks @JoLo49 ๐Ÿ’›๐Ÿค— The only reason I persisted was because I cannot sleep. Yes, one of those nights. Lol, NOT sure "if" I will tomorrow (Sunday). What is going on? ๐Ÿ˜ค

 


โžก๏ธ[*** @JoLo49 wrote:

@SummerOnTheWay1 

Glad to hear you were able to MAX out.  I gave up and hope after the long holiday weekend, everything will be fixed.


 

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Honored Social Butterfly

[Saturday 5/23/27 3:27am ET]

 

(1) Just logged out of my Rewards Account & Community Board.

 

(2) Cleared Browsing History.

 

(3) Fingers - toes - eyes - legs "crossed" this fixes my issues. ๐Ÿคž

 

(4) Heading back to RE-watch the VIDEOS that DIDNOT give me points and/or were "missing" red circle. Geez, really wanted to get my Saturday Earning Activity done (max out) since I am awake & cannot go back to sleep. Lol, a great way to get "sleepy" from boredom of watching these SAME videos EVERY month/week/day. My sleeping aid!!! ๐Ÿ˜…

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Honored Social Butterfly

[Saturday 5/23/26:3:35am ET]

 

Nope, DIDNOT fix my issues. ๐Ÿ˜ž

 

Guess I will try again later. Geez, hope I can MAX out today & tomorrow but LEARNING to not "stress" when there are glitches = since AARP off on weekends = maybe NEXT week before I can MAX out. ๐Ÿ‘

 

HAPPY Saturday All,

Nicole  ๐Ÿค—๐Ÿ’›

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Honored Social Butterfly

[Monday 4/20/26 2:55pm ET]

 

@Barbisme , I just "noticed" they CHANGED the title (see note below on this), showing as completed & has a red box.

 

Lol, but ZERO on my Transaction History. I even checked Adjustments.

 

Did you get your points?

 

*** (note) Oh, they did CORRECT word in title as you requested.

 

HAPPY Monday All,

Nicole  ๐Ÿค—๐Ÿ’›

 

โžก๏ธ[*** @Barbisme wrote on Friday 4/17/26 3:27pm ET:
Hi! The new video  6 Pillars of Brain Health: Engage Your Brain isnโ€™t awarding points and the Reward icon is not displayed. Thanks!

 

Trusted Contributor

So, this morning I could not not find it at all in the Earn Points list (all 42 pgs) using the website via safari. Then, I tried filter for Staying Sharp, & looked at all 8 pgs of the filtered list & still did not show up. Then I used the spyglass at the top right & searched for 6 pillars of brain health & it did show up the results list & it had a red rewards star on the list screen and it did have the title typo fixed. But, the play video screen does not have the red circle rewards points screen on it. I played it anyway & still does not award points or show the pop up completed earn more points screen. 

So Iโ€™m done with it!

Trusted Social Butterfly

Yeah, @Barbisme  I noticed the Reward badge was gone, and backed out.  So I protected my brain health, lol!

Trusted Contributor

Hey, itโ€™s been fixed, just now I saw it back on the front page & the red points circle showed up on the video, & I did get the points - YaY & thanks to whoever got it fixed!!!

Trusted Contributor

Hey, thanks for letting me know! Nope, I maxed out early this morning, so didnโ€™t try again today - but will try again tomorrow!

Trusted Contributor

Hi! The new video  6 Pillars of Brain Health: Engage Your Brain isnโ€™t awarding points and the Reward icon is not displayed. Thanks!

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Trusted Social Butterfly

Worked for me using app.  Got 600 points.

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