Customer support - Send an email link doesn't work, and Call Us doesn't recognize button pushes!
Trying to resolve a problem where my card was charged four times for travel insurance for only one trip!
The "Email Us" link on the customer support page doesn't work - it does nothing.
Calling on the 'phone to customer support also fails - it doesn't recognize any of the numbers I press on the phone! Says something like "I'm sorry I didn't understand", then after a couple more tries says "We can't help you at the moment, call back later"!