🤔 What Device(s) and Browser(s) Do YOU use in this forum? Any ISSUES?

[Winter2024]

Hello, and thank you for stopping by our discussion. You are welcome to add your comment by clicking on the reply button below. Nicole 👵

[Winter2024]

[Sunday 7/28/24 10:15am ET]

Hello AARP @AARPConsumerCare , I hope you are guys are okay.  🙃

GLITCH IS BACK!!!

Already had the MY PROFILE TAB disappear twice THIS MORNING = cannot post on THIS SITE.

📸  Attachment  📸

*** I AM USING ANDROID AND CHROME  ***

[Winter2024]

[1] TRY to report AARP Glitches when you can so they KNOW about them.

[2] LINK TO HOW TO CONTACT AARP FOR HELP BELOW.

https://help.aarp.org/s/article/contact-aarp?intcmp=GLOBAL-FTR-LNK-CLK-CONTACT-UXDIA

[3] FROM THE AARP PAGE - SEE THE PAGE FOR MORE OPTIONS.

How Do I Contact AARP? Updated: May 2, 2024.

We love hearing from you. There are a few different ways to contact us.

▶️***Chat. You can chat with an agent by clicking the CHAT icon on the right side of the screen. Our team is available Monday through Friday, 8 a.m. — 8 p.m. ET.

▶️***Call. Our toll-free nationwide phone number is 1-888-OUR-AARP (1-888-687-2277). For Spanish-language speakers, call us toll-free at 1-877-342-2277. International callers, please use +1-202-434-3525.
Text Telephone (TTY) users dial 711: English: 1-877-434-7598. Spanish: 1-866-238-9488. AARP Fraud Watch Network Helpline: 1-877-908-3360. Our team is available by phone Monday through Friday, 8 a.m. — 8 p.m. ET.

▶️***Text. Send a text message to 1-833-259-2277. Your carrier's standard messaging and data rates apply. Our team is available Monday through Friday, 8 a.m. — 8 p.m. ET.

[Winter2024]

[Saturday 7/27/24 12:10pm ET]

I AM USING ANDROID AND CHROME.

📸  Attachment  📸

Thank you @AARPConsumerCare for FIXING my issue. As of TODAY, my name is BACK at the TOP of my screen and NOT Register & Login.  Nicole  👵

[Winter2024]

[Thursday 7/4/24 9:45pm ET]

I AM USING ANDROID AND CHROME.

📸  Attachment  📸

My name is NOT at the TOP of my screen. Just REGISTER and LOG IN indicating I am NOT logged in but the My Profile TAB is present = SO GRATEFUL I can post here in the forum. Anyone else have this issue or am I special and the only one?

[MarcyW882921]

Nicole @Winter2024 ,

I use MacOS and Safari mostly.

Marcy

[Winter2024]

(Thursday 6/27/24 3:29pm ET) Thanks Marcy @MarcyW882921 , even my iPad which uses Safari would NOT show the My Profile TAB at TOP of screen AFTER I logged in.

You CANNOT post in this forum IF this TAB is missing.  🙄🙄🙄

Lol, today is Thursday and the LAST time this TAB disappeared for me was Monday. I did let the AARP Web Team know and keeping my fingers and toes crossed that I DO NOT get LOCKED OUT a 3rd time.  😱😱😱

Anyway, the AARP Moderator @Underbat APPRECIATES our responses - thank you!!!  👍👍👍

So GRATEFUL he cares enough to let AARP Management know about this discussion.

Nicole 👵

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[*** MARCY wrote: Nicole @Winter2024 ,

I use MacOS and Safari mostly. Marcy ***]

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[Winter2024]

[Monday 6/24/24 5:43am ET]

I AM USING ANDROID AND CHROME AT THE MOMENT.

[1] My Profile TAB was NOT at top of screen when I arrived to post my Good Morning to the group in the AARP Grief & Loss Forum = I could log into forum, but could NOT post. I was able to LOG OUT, LOG BACK IN and post = My Profile TAB was back at TOP of my screen.

[2] In the past, as the day/night progressed AFTER this 1st issue of NO My Profile TAB at the TOP of my screen - My Profile TAB went BYE BYE for days = I could log into forum, but could NOT post.

[Winter2024]

(Saturday 6/22/24 9:55am ET)

I AM USING ANDROID AND CHROME AT THE MOMENT.

I am posting this NOW before I get locked out again.  🙄🙄🙄

[1] My Profile TAB was NOT at top of screen when I arrived to post my Good Morning to the group in the AARP Grief & Loss Forum = I could log into forum, but could NOT post. I was able to LOG OUT, LOG BACK IN and post = My Profile TAB was back at TOP of my screen.

[2] In the past, as the day/night progressed AFTER this 1st issue of NO My Profile TAB at the TOP of my screen - My Profile TAB went BYE BYE for days = I could log into forum, but could NOT post.

[DirkB349973]

@Winter2024,

Since you are wondering why the same glitches don't affect all devices, it is likely that much of the code on these webpages (HTML, Javascript, and CSS/styles) runs locally in your browser. That scenario creates a heavy dependence on your device (for speed of execution), your OS and your browser version. Compatibility can change with each new version. Developers can end up in an "arms race" trying to support the major browsers.  

[Winter2024]

[Saturday 6/22/24 9:41am ET] Thanks for feedback Dirk @DirkB349973 , Nicole  👵

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[*** DIRK wrote: @Winter2024, Since you are wondering why the same glitches don't affect all devices, it is likely that much of the code on these webpages (HTML, Javascript, and CSS/styles) runs locally in your browser. That scenario creates a heavy dependence on your device (for speed of execution), your OS and your browser version. Compatibility can change with each new version. Developers can end up in an "arms race" trying to support the major browsers.  ***]

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[Frozenoem]

Browsers-Safari and Chrome.

OS-iOS 17.5.1 for the moment and subject to change, which means iPhone.

when I have problem logging in I sign out and just log back in.

or do an update of my OS, reboot (turn off and turn on again).

Froze

[Winter2024]

[Friday 6/21/24 1:32pm ET] Thanks @Frozenoem , you and Allen @Therapist4u were chatting away while I was locked out. I hope he stops by too to tell us about his devices and browsers.

Nicole  👵

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[*** @Frozenoem wrote: Browsers-Safari and Chrome. OS-iOS 17.5.1 for the moment and subject to change, which means iPhone. When I have problem logging in I sign out and just log back in. Or do an update of my OS, reboot (turn off and turn on again). Froze ***]

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[Therapist4u]

Thanks @Frozenoem , you and Allen @Therapist4u were chatting away while I was locked out.

I hope he stops by too.

you rang.....HAHAHAyou rang.....HAHAHA😄

BTW

I hope he.... Froze  @Frozenoem ......stops by too.😊

[Winter2024]

[Friday 6/21/24 7:11am ET] AARP Moderator @Underbat , thanks for asking and here is a SCREENSHOT of what I was seeing during the AARP Glitch. Anyone else had the SAME issue?  📸  Attachment  📸  My Profile TAB was MISSING from TOP of my screen, but I was logged in, but could NOT post. When the My Profile TAB is missing, we can log into the AARP Online Community but cannot post. Nicole 👵