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Community Manager

Re: Trouble With AARP.ORG Website

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Message 1 of 12

@PhilipG666619   Would love to help you further.  What doesn't work?  What are looking for in AARP.org?

AARPTeri
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Re: Trouble With AARP.ORG Website

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Message 2 of 12

this doesn't work for me.  

 

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Contributor

Re: Trouble With AARP.ORG Website

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Message 3 of 12

Same issue here. Tried changing my email address.  No luck. Tried 4 times online.  The link from the website brings me to an unavailable page. I  called and a very nice woman walked me through it and sent a confirmation link which seemed to work but  the next day it went back to the old one. Luckily I use both email addresses. So I will leave it for now but it's frustrating.

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Re: Trouble With AARP.ORG Website

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Message 4 of 12

@d924820b  Since you do not see an 800 number, have you looked at the gray area below this post and clicked on Contact Us?

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Re: Trouble With AARP.ORG Website

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Message 5 of 12

The website is not "user friendly".  Directs you to call the 800 # if info not available.  However, no 800# is shown.  

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Community Manager

Re: Trouble With AARP.ORG Website

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Message 6 of 12

The thread you have posted to was older and the isue of email address change was fixed.  If you are still unable to go to your Manage settings and change we ask you to call our 800 number so someone can help you.

 

To change - go to upper right of page you are on and click the drop down menu next to your name click on My Account this will prompt you to log in again - for security purposes.  Once logged in you can View and Edit your Account settings.  This will allow you to change email address, mailing address and more.

 

Teri

AARPTeri
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Re: Trouble With AARP.ORG Website

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Message 7 of 12

I have had the same problem.  You'd think something so simple and easy, like changing your email addy, wouldn't seem so impossible to fix.  The only reason I want it changed is to change my home address because I am no longer receiving the AARP magazine!!

 

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Re: Trouble With AARP.ORG Website

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Silver Conversationalist

Re: Trouble With AARP.ORG Website

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Message 9 of 12

After entering your new email address as shown in the example image below, confirming it and clicking on the Save button you get an email to verify it but that will not work?

 

AARPemailADD.JPG

 

Posted by,
cat0w
Texas (USA)

 

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Re: Trouble With AARP.ORG Website

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Message 10 of 12

Another thing to try also is to clear your web browser's cache. Sometimes doing so can resolve all sorts of random wierdness.

 

 

The "Leo" at https://askleo.com
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