My Profile Photo Appears Sideways

[mickstuder]

Soooooo.... I uploaded a more recent photo

It previewed in the correct orientation

When I saved it

It saved sideways

Retried multiple times

No Luck

Any Advice Would Be Greatly Appreciated

[aruzinsky]

Look everybody.  It has been over a week and mcstrudel still hasn't fixed it.  Thank him for the jerk around.

[aruzinsky]

Rotated with Windows 10 File Explorer:

Rotated with Windows 7 File Explorer:

See my last post here:

https://community.aarp.org/t5/Computer-Questions-Tips/Beware-of-August-2019-Windows-10-Update/m-p/22...

Download and use the Windows 7 rotated image.

[mickstuder]

Not Having Win10 Issues - when I try to post on AARP it shows up in the correct orientation in the AARP preview but when I look at it on a post - it's sideways - I guess I'll try shrinking the sixe but do not yet know how - thanks

[Frozenoem]

@mickstuder 

Probably the size of picture you’re trying to use like, @cat0w  suggested.

Use any of the photo editing software to shrink your picture size down.

On my phone it offers a resize option for smaller sizes.

On my laptop I have similar options in edit, or paint.net for truly easy shrinking, Re-sizing.

Froze

[cat0w]

What is the size of your photo? Mine is 800 x 800.  My photo is jpeg.

I did write a reply to a post the other day with photos in it, one turned sideways like yours and I could never find a way to change it. Using snip & sketch I cut out what I wanted to post, made another reply and it showed as it should. Look at this topic. https://community.aarp.org/t5/Housing/Do-You-Have-Outdoor-Space/m-p/2331633#M161

[mickstuder]

Not Having Win10 Issues - when I try to post on AARP it shows up in the correct orientation in the AARP preview but when I look at it on a post - it's sideways - I guess I'll try shrinking the size but do not yet know how - thanks

[nahchoo]

Looks like PEBKAC might be the culprit.

🤔