@LydiaN586309
Gotta ask what operating system Win7,8, 8.1, 10 or ? For all computers.
Generally a power surge might take out the power supply or hard drive if writing to disk during hit.Desktop users need UPS to cover their posteriors. UPS =Uninterruptible Power Supply it allows orderly shut down of computer if surge, or blackout s, hit $40.
Yhe blue screen leaves me curious though.Did you record the error message? Do you still have desktop and access to functioning computer, with a usb memory stick?
How long did it take for everything to go bye bye, weeks or months or years? If desktop died a year ago, and you used everything else until recently doesn’t sound like virus.
Acer what OS? How did it stop working? What model #? Acer also makes Chrome no hdd model laptops.
Tablet is it a Lenovo ? Lenveno is giving me a total blank for brand🤣 What model # what operating system?
Do you ordinarily run an antivirus program on all of the computers? Run updates from MIcrosoft weekly?
If your router is Comcast
Xinqular? They had a system wide reset of passwords within the last 2-3 months might have put it somewhere here. Recall talking my niece through reset in MA, Comcast was hiding or merely unreachable through a weekend🤣
may be virus or simple hardware failures. If it were me an desktop, laptop or tablet won’t boot. I’d make a boot disk for Knoppix, Hirens or Falcons Four all freeware for a USB memory stick, run one of several antivirus programs from memory stick, and see if you can clean them.
The three programs mentioned above boot all Windows computers, and don’t boot to windows.
Noce thing about the programs above If hard drive isn’t making funky noises, generally you can recover your pix, documents, etc to another memory stick or hard drive, etc.
Really need to know the operating system Windows or Chrome and what flavor/version of Windows, on which computer
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Routers can kill all devices if infected but, generally kills computers, mice, keyboards etc. within a week not, a year.
And yes, after long days/nights, I'd still like to swing these hunks of glass , plastic and silicon against the nearest wall Come on retirement!