The VA system is, for sure, a big network and often filled with red tape. But Ive found that not every hospital is created equally and that the people working at the VA are, for the most part, kind and well-intentioned. I know for a fact the Va is working extremely hard to come into the modern age in terms of access to information and tranparency. Wait times in places are still unacceptable and our mental health options are woefully inadequate throughout the country in every aspect of health care-- not just the VA. We need more healthcare experts! But we can keep speaking up and working toward making things better. Thanks for weighing in....