I had same problem with comcast as a single Retired person. My fault for paperless billing my TV, cable, house phone bill was up $250.00 call comcast because the add more channel to package and there rental fee per box. There 260 channel plan. Told them only watch a hand full of channel so they suggested getting rid of two of the boxes $7.50 per box.
So i took back the 2 boxes to start with cost cutting. After waiting 1 hour in the store to return them and get a return slip needless to say i was mad pissed off because i didn't get any ware with them at store.
While I was driving home mad i told myself it time to cut cord. It took two week to do research to fined read up (reviews) fined solution.
1. Internet in todays world you need internet and if i was going to stream i needed it. Called 3 of the major providers in area prices $59.00 to 120.00. but the rental charge for boxes $7.00 to $40.00. Found out $59.00 was fiber optic and just about same download speed as others.
Went with earthlink for provider $7.00 for box rental $59.00 service .
2. landline because 99% of us have cell phone a house phone is for safety. Was payin $25.00 a month plus equipment rental $18.00. Went to best buy out of 4 providers Ooma tele system was the best looking one. After setting up worked great (phone is only as good as intern you have) got phone bill $6.85 per month. (taxes, fees, 911 )
3. TV service even with comcast I had netflix on top of movie channels from them. So i purchased 2 more Roku for other tv set. found a App on Roku for local channels Loca for $5.00 month all local channels. And app for Phillo all other channels for $20.00 for them.
So from $250. to $97.95 a month for what i need.
This is just my personal experance to cut bills